Online conflict: cyberbullying & trolling
The introduction of online platforms opens out so many opportunities for expanding communities, especially digital communities. Despite the benefits it brought to media users; it also comes down to internet risks as well as public conflict on the media platforms. In this last discussion, I will talk about online media conflict which is a very sensitive topic nowadays.
First, we need to understand the definition of social media conflict, Zeitzoff (2017) addressed that the origin of media conflict comes from miscommunications, severe disagreements and misleading arguments made on the digital platforms, these arguments include topics such as politics, racism, gender balance, etc. Most conflict will end up dividing the audience into two or more categories, these groups will eventually do anything to support their claim even if they must swear or curse the other. Valenzuela, Piña and RamĂrez (2017) proposed that online conflict rarely ends due to its continuous engagement, the behavior of these people dramatically change when the arguments get to its climax, the most common behavior is body-shaming and cyberbullying to gain advantages over the opposite sides. Whittaker (2014) illustrated cyberbullying as a toxic behavior that may potentially cause lethal consequences to its victims such as psychological and emotional distress or low self-esteem symptoms, as negative as it is, cyberbullying is very common on popular social media sites including Facebook, Twitter and Instagram. Alice and Robyn (2018) discussed the victims of cyberbullying and online harassment that it could be anyone, the most vulnerable target would be female due to social norms.
Another noticeable type of cyberbullying is trolling, according to Baccarella, Wagner, Kietzmann and McCarthy (2018), trolling is Internet slang for the action of purposely inflaming or upsetting other to provoke a person or a group of people online. By definition, this seems to be a harmless action but in reality, this has caused major issues to their victims in terms of physical and mental health, the most dangerous consequence being people suicide because of internet trolling. This also leaves a bad reputation of online digital communities such as distrust or image damage which may result in external crises to the existence of the communities. Trolling activities are very active in social media, the people who âtrollâ other people are called âtrollerâ, knows the bad consequences of trolling but they choose to ignore or simply do not care about it. This has been always been a problem on the dark side of the Internet since everyone is vulnerable to Internet criticism and cyberbullying.
In conclusion, social media conflict such as cyberbullying, online harassment and trolling is a very sensitive topic, it is important to note that the destruction them is immeasurable due to its natural severe characteristics. These behaviors are not and will never be acceptable even if it is created for fun as hurting othersâ feelings and make fun of them is never okay. These types of behavior need to be gone forever.
 Reference
Alice, E & Robyn, C (2018), 'Drinking male tears: language, the manosphere, and networked harassment' , Feminist Media Studies, vol. 18, no. 4, p. 543-559
Baccarella, C, Wagner, T, Kietzmann, J & McCarthy, I (2018),â Social media? It's serious! Understanding the dark side of social mediaâ, European Management Journal, vol. 36 no. 4, pp. 431-438.
Valenzuela, S, Piña, M & RamĂrez, J (2017), âBehavioral Effects of Framing on Social Media Users: How Conflict, Economic, Human Interest, and Morality Frames Drive News Sharingâ, Journal of Communication, vol. 67, no. 5, pp. 803-826.
Whittaker, E & Kowalski, R (2014), âCyberbullying Via Social Mediaâ, Journal of School Violence, vol. 14, no. 1, pp. 11-29.
Zeitzoff, T (2017), âHow Social Media Is Changing Conflictâ, Journal of Conflict Resolution, vol. 61, no. 9, pp. 1970-1991.















