''Big brother is watching you'' -- George Orwell, 1984(1946)
''Google is watching me'' -- My mom, (2015)
The novel ''1984'', written by George Orwell, portrays a dystopian society in which all thoughts are being monitored by the leading authority: The Party. Having any thoughts that might contradict the Party's regime is sure to get you a place in Room 101; a dreadful torture room where the sun don't shine. George Orwell wrote the book in 1946 as forecast for what he thought might one day be the future. We're now in 2015 and I would say that, in an interesting way, Orwell wasn't too far off!
Of course, you're not likely to end up in a torture room for thinking the things you think (in most places around the world) but some companies are very efficient at getting in your head.
A few months ago my mother was shopping for a new refrigerator. Being an adaptive woman of the 21st and a lover of convenience, she did her shopping online and noticed something that she hadn't before. After her first shopping session she saw that Google was putting refrigerator recommendations on every page that she visited and exclaimed ''Google is watching me!''.
Now, to most people (certainly the younger generation) this is hardly remarkable because we've become accustomed to it. Additionally, most people probably don't mind the Google is trying to help you find the right product for you. But online market research goes further than this. Anyone that has done online shopping will be aware of the ''other customers also bought this'' or ''if you liked this product then you might also like...'' sections that are present on almost every online store. Or perhaps the recommended products or videos that are based on your past buying/viewing habits that show up on many websites, of which the worst part is that they are often exactly right about what you like! So if online research companies and Google can already figure out this much about you, to what extent have they already unravelled your thoughts?
In my opinion: no. I personally don't mind companies monitoring my buying habits at all. If it makes my buying process easier then I don't mind it. Marketing researchers are more interested in the aggregate data that they collect and not in individuals, so I personally don't feel like my privacy is being infringed upon. It is, however, interesting to see how the promotion dimension of marketing research has changed dramatically over the years. Not only because of the internet but also the more advanced tracking tools that are more widely available to anyone that might be interested in finding out more about their customers.