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Today's Document
Not today Justin
Kaledo Art
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Misplaced Lens Cap
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oozey mess
I'd rather be in outer space 🛸
dirt enthusiast
occasionally subtle
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ellievsbear
i don't do bad sauce passes
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if i look back, i am lost
"I'm Dorothy Gale from Kansas"
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@kaffene34
Actually, it should be the same for everyone. You don't owe anyone sex. You can say no for any reason or even without a reason. Even if you're in a relationship. Even if you're married. Even if they're sad about it. Even if you've been saying no for a week or a month. Whenever you want, it's your body.
You don't owe anyone sex.
Oligarchs control the First Felon administration so villains like Musk can evade consequences.
No one in Congress legislated this change. An unelected CEO treats the GOP like pawns.
I will tell my daughter, don’t ever beg for someone’s time. Don’t ever beg for someone’s attention. And don’t ever beg for someone’s love.
date someone who will sit down & say “let’s fix this” instead of being a child and ignoring you
“She had lived her early years as though she were waiting for something she might, but never did, become.”
— Marguerite Duras, The Ravishing of Lol Stein
National General Insurance is THE WORST
National General Insurance Company has to be the worst insurance company I have had the displeasure of working with. The most enjoyable thing about my experience with them was when the accident happened. Christopher Aderhold and James Sofiano from the office in Ohio have zero customer service skills and have been trying to cheat me out of the usage of the policy I pay for from the start. Christopher Aderhold is my adjuster and is one of the most rude and condescending people I have ever spoken with. When I got in touch with his supposed supervisor, James Sofiano, he basically told me he didn't care and did nothing to try and remedy the situation. My accident occurred around 11:00 pm on Sunday, November 25th, in Virginia. I live in North Carolina. I called the insurance company as soon as I was somewhere safe and I was told that my adjuster was Christopher Aderhold and he would be getting in touch with me in the next couple of days. I let her know that I was not in my home state, let alone my home town and that I really needed to get the process moving as quick as possible because I was scheduled to work at 6 am on Tuesday the 27th. She gave me my adjuster's contact information. I was told her started work around 8. I called him at 8:39 am. The first time we spoke, I explained my situation and let him know that I was short on time and asked what would be the quickest way to get my claim resolved. I found out that a local body shop did a lot of insurance claims and requested that I take my car there to be looked at since I wasn't sure if my car was driveable. My car was making an awful scraping noise and the idea of driving my car 4+ hours to get home was not sitting well with me. I told Christopher that I did not feel safe driving my car and asked for a rental if I couldn't take my car to get looked at. He declined my request for a rental because he said my car was considered driveable. He was basing this off of the fact that I said I drove my car from where the bear hit me to where I was staying. This drive was 15 minutes or less and I am not qualified to decided whether any car is in proper working order. Least of all, a car that has been t-boned by a 500 pound wild animal. He (Christopher Aderhold) did not seem to care about this and declined my request for a rental AND for someone to come look at my car. The only option I was given that would fit my limited time frame was the option to take pictures of the damage myself and send them in to the insurance company. Christopher said once I submitted the pictures, we could work on getting someone out to look at my car OR possibly take it to a repair shop to be looked at. I submitted the pictures around 10:30 AM on the 26th and called Christopher at 10:41 AM to make sure that they were received. He informed me that they were received but then proceeded to tell me that it would be 24 hours or more before they would be submitted to my file. I was surprised by this because I really didn't have 24 hours to wait and was upset that he didn't inform me of this wait time before considering my limited time. I let him know that I didn't have 24 hours to wait and again requested a rental car because I wasn't comfortable driving my vehicle such a far distance. What if something happened on the way and another accident was caused? He did not seem to care and insisted the car was okay to drive and that that was my only option. I accepted that for a short period but then called him back because that is not acceptable. My insurance company should be trying to help me after an accident and make the process as easy as possible. Christopher seemed determined to make everything as difficult as possible. On our next phone call, I let him know that I needed something in writing stating that he and the insurance company were telling me to drive my car and that if anything happened on my drive back home that they were going to assume liability for it. Naturally, he did not want to agree to that and instead agreed that I could take it the body shop from my initial request. I took my car to Burkeville Body Shop and they were amazing. Everyone was extremely nice. They got in contact with National General and did an electronic transfer of information. This process was either unknown to Christopher or he did not want to share the easiest process with me. All he provided me with was a fax number and not other guidance on what to do once I arrived at the body shop. Burkeville Body Shop is in their preferred network for collision repairs and they knew exactly what to do and didn't try to give me the run around. The body shop did a preliminary estimate on my car and submitted to National General and provided me with a physical copy of the estimate. They made sure nothing was rubbing on the tires so that it would be okay to drive home but did not look at anything beyond exterior/cosmetic damage and said that someone would have to look at it further to make sure the frame or radiator mount were not damaged. The estimate they gave was around $4800. They informed me that the cost to repair the damage to the vehicle was around 90% the value of the vehicle so it was likely that my car might be totaled since insurance companies generally do not pay more than 75% the value of a vehicle. I was happy to have a way to get home and did not speak to Christopher again until the next day (November 27th) after I got out of work. Christopher was not in when I called so I left a voice message and he returned my call about 30 minutes later. He said that they received the estimate for my car and asked when I was going to have the body shop fix it. I informed him that Burkeville Body Shop was not doing the repairs on my car and he seemed to be mad about this and said that he was under the impression that I WAS getting the repairs done there and the body shop was under that impression as well. I found his attitude about this very odd. For one, why would I be getting my car repaired at a body shop that is 4 hours away from my home? For two, why would he lie and say that the body shop was under the impression that I was having the work done there? When I talked to the body shop, in person, I let them know that I was from out of town but that I would be visiting again on the weekend of 12/9 so if they could do the work between then and the 9th that I wouldn't mind leaving my car and using a rental. They informed me that they did not have ANY opening until January of 2019. Seeing as my damaged vehicle is the only one I have for transportation AND that I live 4 hours away, they understood why that would not work. After I explained all of this to Christopher he was like, “wow, they're really busy” and let it go that I wasn't using that body shop. At no point did he offer up any alternative body shops to use even though the estimate states that National General has a preferred network of shops. On the 28th of November, I emailed Christopher regarding an automated message that I received about my estimate. The email I received said that my estimate was attached and I expected to see the same one that the body shop provided. That was not the case. The estimate I received was based off of the shoddy cell phone photos that I had submitted before Christopher allowed me to go to the body shop. This estimate was for about $2000. That's a BIG difference from the original estimate that was done in person. The only reason I can see for National General to be trying to force me to use an inferior estimate is so they can try to cheat me out of getting my car properly repaired. I spoke with Christopher again on the 29th and when I tried to question him about the difference in the estimates and why they wouldn't use the original one he got irritated and raised his voice to talk over me instead of listening to my questions. I did not appreciate this and hung up on him. I ended up calling the customer service line to see if I could be assigned a new adjuster. The representative I spoke with was very apologetic and said she could not assign me to someone new but that Christopher's supervisor could. The representative transferred me to, you guessed it, James Sofiano. I left James a message letting him know that I needed to speak to him about issues I was having with one of his employees and asked for him to please call me back. Afterward, I returned Christopher's call and he acted like I was being unreasonable and holding up progress on the claim and said that I needed to figure out where I was going to take my car. Up to this point, no suggestion had been made by him regarding where I could or could not take my car for repairs. In my past experience with insurance agencies they have someone look at your car and decide whether they want to total it or they give you sum of money to have it fixed. I was hesitant to move to the next step with such a low estimate. My fear was that after getting the repairs started on my car, Christopher would decide that they wouldn't provide any additional money for repairs. $2000 is not enough to fix everything even if you use aftermarket parts. I have insurance so I don't have to pay out of pocket. Christopher had proven up to that point not to be trustworthy or helpful so I needed assurances that I wasn't going to be left footing a $2800+ repair bill when I should only be paying my $500 deductible. He claimed that they would cover everything and that once repairs started the body shop could apply for a supplement to cover the costs over the initial $2000. I still didn't like that situation and he said the only reason the estimate from Burkeville Body Shop wasn't on there was because it was still being uploaded. I told him to let me know when it was uploaded and we could go from there. Once we spoke again I was under the impression that the estimate from Burkeville Body Shop was what we were going by. That would turn out to not be the case. He
said that it would be best if I set up the repairs to start on a Monday or Tuesday because they would prefer not the pay weekend rental car rates. That statement alone seems off the wall. I pay to have up to $30 a day for a rental. Not $30 for a week day, $30 for ANY day. Finally, he provided me with a couple of body shops from their “preferred network” but only after I requested them. Yet another example of bad customer service. Not surprising. When I requested them. Christopher didn't seem to know where I lived. He had to ask me what my zip code was. Why did he not have my information in front of him? Do they not keep my name and address on file? Did he still think I lived in Virginia even though I made it perfectly clear that I did not. He gave me two options: Hendrick Collision and Gerber Collision. I chose Hendrick based on their google star rating being higher than Gerber's. I called them and set up an appointment for Monday, December the 3rd at 4:30pm. I called Christopher back to let him know my appointment time and see what our next steps were. He said Monday would be fine and was going to get the rental set up for then too. He asked me about parts being ordered and when they would arrive. I was confused by this because Hendrick Collision has never seen my car. How are they going to order parts for a car that they haven't even looked at? He said they HAVE to have my parts on order before he will allow me to have a rental car. Naturally, I was not happy about this but I complied and said I would get it set up. Anything to not have to deal with his horrible attitude and argue with him again. I drove to Hendrick and gave them the print out from Burkeville Body Shop. The manager of Hendrick Collision, Noah Kolls looked at my car, said the estimate seemed legit and told me that I should not be driving my car because the headlight was busted and I could get pulled or have another accident from not being able to see properly. He asked why I was not in a rental car and I gave him the abridged version of my experience with Christopher. He said he would call Christopher on my behalf and see if he could convince him to get me a rental set up because it was a lot safer than continuing to drive my car. Unsurprisingly, Christopher was not accommodating. He gave Noah just as much, if not more, push back and attitude as he gave me. He would not agree to a rental even though the manager of the collision center was telling him my car should not be driven. Christopher's solution was for me to not drive at night. When asked who would be responsible if I got a ticket or got into another accident, he said we would deal with it if it happened. All Christopher wanted to know as when Noah was going to order the parts for my car. He told Noah that once he ordered the parts THEN I could have a rental car but not before. Noah said he wasn't ordering $4800 worth of parts without giving the car a once over on his own and Christopher was like, “wait, what do you mean $4800?” Christopher was still working off of the estimate from the pictures for $2000 even though he told me that the original estimate was being uploaded to my file. This surprised Noah even more and he too questioned how my car was going to be repaired for $2000. Christopher gave him more attitude and basically told him to do his job and order the parts and Noah refused because he said the whole situation was a mess and that something needed to be done before he ordered parts. Noah apologized for not being able to do more and said we could keep my appointment for Monday but that he couldn't order the parts. He said he would be sure to add in comments about Christopher's attitude. I was not happy with the fact that no progress had been made with getting my car fixed and decided to call Christopher's supervisor, James, since he had not yet reached out to me. When I tried to explain my situation to James, he did not appear to be listening to what I was saying but instead waiting for me to stop talking so he could have his say. When I complained about Christopher's attitude and not being helpful, James blamed me. He also blamed Noah for not ordering parts and said that I needed to find somewhere else to go since Noah was being unreasonable. He claimed to have been listening in on the phone call between Noah and Christopher. I'm not sure what phone call he was listening to but it could not have been the one I heard. The one I heard, Christopher was clearly on a powertrip as he has been for the duration and was being his usual unpleasant, unhelpful self. I was upset even more by James' insistence that I DEMANDED my claim be completed in 24 hours when I never spoke those words. My only reference to 24 hours was when I said I could not wait 24 hours for someone to look at photos of my car. He said that was in the past and he wasn't going to listen anymore to "he said, she said". He said he would not be giving me a rental and completely sided with Christopher on everything. I started out telling him how horrible my experience has been and how it made me want to change insurance companies and that made no difference to him. I told him that he was clearly biased and siding with his employee and how unbelievable that was and he did not seem to care one iota. I asked if there was someone above him I could speak to because nothing had been resolved and he said no. He was the one in charge and that everything was up to him. I would not be getting a rental car, I would not be able to use the original estimate and SOMEONE needed to get parts ordered and I needed to figure out who because Hendrick wasn't going to do it. He said I needed to stop with the back and forth and just pick somewhere. I told him that I did not arbitrarily pick Hendrick Collision. I picked them based on his employee's suggestion. He said he would call and see what he could do to get Hendrick to order the parts and that was that. No other options, no one else to talk to. Both he and Christopher seemed to get a kick out of not giving in to any of my requests. So far I have not heard back about anything. I have been trying to find contact information for someone else I can talk to about all of this and have had no luck. All I can do is share what happened and hope the right people see it. Even if no progress is made for me, I can encourage people to stay far away from National General Insurance.
im a simple gal. people raise their voices at me, i cry for an hour
“Have you ever been in love? Horrible isn’t it? It makes you so vulnerable. It opens your chest and it opens up your heart and it means that someone can get inside you and mess you up.”
— Neil Gaiman, The Kindly Ones
Cue all the love to leave my heart, It’s time for me to fall apart
No. No, Mom. You didn’t make a mistake.
Kavanaugh’s guilt will never go away. The GOP cover-up will only get worse.
“Dying is overrated. Human sentimentality has twisted it into the ultimate act of love. Biggest load of bullshit in the world. Dying for someone isn’t the hard thing. The man that dies escapes. Plain and simple. Game over. End of pain…Try living for someone. Through it all-good, bad, thick, thin, joy, suffering. That’s the hard thing.”
— Karen Marie Moning, Shadowfever
When someone damages my band merch
‘Let’s deport the worst people’ you say? The takers? The meritless?
Trump family is top three.
