A warning before you begin reading this. It’s what Kanye West would call a “visionary stream of consciousness”, but what most of us would call a nonsensical rant. Consider yourselves warned.
There’s this email you get a lot as a small business (big businesses might get them too, but I wouldn't know about that). Its title varies, but it generally sounds something like: “Collaboration proposal” or “We’d love to work with you”.
Doesn’t that sound fun? Someone wants to work with you! They’ve heard about what you do and they’re keen to team up. The content of the email goes something like this:
Dear *insert business name*,
We here at Amalgamated Consolidated Incorporated are big fans of what you guys do. We really love the new angle you’re bringing to the industry and the way you’re turning heads out there on social media. We’ve got a really exciting proposal for how we might be able to work together - we’re running an event soon which is going to generate loads of buzz, especially on social media, and loads of really important press are going to be there. We need some *insert what your business makes* to deck out the place and we obviously immediately thought of yours. We were wondering if you’d be able to make us a few for us to show off and then give away in the prize draw at the end of the night. As I mentioned, there are going to be loads of press and influencers there so it should be amazing promotion for you guys!
Let me know what you think,
These words vary from time to time, but there are three common features:
1) The compliment about what you do, with an emphasis on the fact that they personally know your business [swoon!] and have taken an interest in it
2) At least 2 mentions of the relative social and conventional media coverage of their specified event/giveaway/whatever
3) Zero mention of the price of what they are asking for. After all, they wouldn’t want you to think they’re going to pay for it.
There’s an episode of the classic BBC comedy Coupling in which they introduce a character called Captain Subtext to cut through the rubbish of what people say to one another to get to the truth. Let’s put him to work:
Despite our sizeable event budget we’d like you to provide your service for free and in return some people will put it on Instagram and Snapchat. One or two people may even tell their mate about your service, but they probably won’t remember its name due to the fact that it is a minor sideshow in a wider event/mailout/whatever.
I get what you’re thinking. Stop being such a grumpy git, James. All businesses need promotion and this is an easy way of getting it without spending money. Except it isn't. First things first - in our particular case a bicycle costs a lot to build. Our raw costs represent well over half the RRP of the bicycle. Secondly - even if your service doesn't comprise physical components like ours does - there is absolutely no difference in my mind in giving something physical for free and giving them your time for free. Entire enormous businesses have only human skill as their capital, and they are no more or less valuable than those that churn out millions of tonnes of widgets.
To the people out there who ask for these things I say this: Think very, very hard about whether what you’re offering in return realistically equates to what you are asking for. If you’re not sure, the answer is almost definitely a resounding “no”. Do not insult people by valuing their service at “50 likes on Instagram”. I get that PR agencies value media coverage in a way that makes getting a mention in the Sunday Times sound like it’s worth tens of thousands of pounds. But you, I and they all know that those calculations are utter balls.
To the people making the things being asked for: Politely decline. If they actually like what you do they’ll pay your for it like everyone else. If they don’t, then rest safe in the knowledge that what you do is worth something, in every sense. Both for business reasons and for your self-esteem it just doesn’t work. Journalists are not morons. They will write about what they want to write about and being invited to an event in which your widget is sitting in the corner with a small label is not the way to get their attention.
We’ve been told it since we were teenagers - Never give it away for free. What you do has value, probably far greater than you realise, and the sooner you treat it that way the better.
p.s. more on Captain Subtext here: http://killerfrog.com/videos/coupling---captain-subtext/cushions-8113.html