Tim Hortons Staff Chores and More.
This is going to be the last blog post since I have almost covered everything. In this blog post I will be talking about how we all do our fair share of keeping the store clean. I am also realizing now that I forgot to discuss what our bakers do so I will cover that in this blog post as well. So at Tim Hortons each staff member working during a shift has to do the chore they were given before they go home. Now we have multiple chores in place at the store that have to be done at the end of every shift. For the store-front we have to stock, as well as drive-thru stock, the floors have to be done, washrooms have to be cleaned, garbage's have to be changed, capps and lattes have to be done, the sandwich station has to be stocked and the sauces for the sandwich station have to be stocked too. The person working in the store-front who was given the stock chore has to make sure all the cups and lids, item bags, coffee and steeped tea pouches, the sugar machine and any other little things are stocked. The same thing must be done by the person who was given the drive-thru stock. The person who was given the floors chore has to sweep and mop the store-front. The person who was given the washrooms chore has to clean all of the washrooms we have in the store by cleaning the toilet, the counter, mirror, make sure the toilet paper and soap is full, change the garbage's, and sweep and mop the floors. The person who does the garbage's has to change all of the garbage’s, put the garbage in the garbage dumpster, break down the boxes and put them in the cardboard dumpster, and do a lot sweep. The person who does the capps and lattes has to fill the hoppers in the french vanilla machines in both the store-front and drive-thru as well as clean them and clean the ice capp and neutral base machines also. They also have to put the expresso machine through a manual cleaning process then fill the expresso hopper. Then they have to make ice capp and neutral base mix for the machines. The people working the sandwich have to a chore to do each, one has to make sure that the sandwich station is all stocked for the next shift and other person has to make sure that the sauces are all filled and ready for the next shift. For the night shift people they have to clean everything when they have no work to do. The baker is responsible for making donuts, muffins and any other items we have displayed out front. They also have to make food for the sandwich station like eggs, sausages, chicken and buns. Morning bakers have to make sure the sandwich station has everything it needs and make sure that the front display is reasonably stocked. At the end of their shift they have to sweep and mop the back of store and the storage area. The afternoon bakers have to prep the cheese, cream cheese, and tomatoes for the sandwich station and make sure that the sandwich station has everything it needs and the keep the front display filled depending on how busy they are. Then around 7 they close the ovens down and put them through a manual cleaning process. Then put the dishwasher through a manual cleaning process. They have to switch over the fondant inserts and fill them up and clean the glaze tray. They also have to set back the night for the night bakers by getting the donuts ready for them to put in the oven right away in the morning and they have to take out bread and english muffins for them to thaw out for the next day and as well as sweep and mop too. Well this has been a fun journey, I hope you guys have a better understanding of how things are done at Tim Hortons and I thank you very much for reading.
Linked here is another interesting blog about Tim Hortons: https://mikesbloggityblog.com/tag/tim-hortons/
Brancaccio N. (2018). [Windsor Star].
https://financialpost.com/news/local-news/local-tim-hortons-owners-struggle-with-wage-hike-told-not-to-talk/wcm/e558007c-1bbd-41bd-895d-694d8d1c2686
Young C. (2012). [THE CANADIAN PRESS].
https://www.ctvnews.ca/business/tim-hortons-says-frugal-customers-cutting-back-on-snacks-1.909065













