✨What is TRÊ? “The Rêtàil Eqūātīoņ”✨
I’ve just discovered something bizarre this community should be aware of I’ve seen nothing about. Im on my computer so bear with me with my typing LOL.
I’ve had a ğåp acc for years and have periodically done ďñä requests. At one point a few years ago they were denying me left and right. Then it went back to letting me. I tried a small one for hahas the other day (~70) that was a part of a bigger order but shìpped separately. You basically go fill out an order issue form on the app and it auto refùnds you or doesn’t. To my surprise, it said my claim was denied due to TŘÈ or “the řetaił equätiòn”. I’ve never heard of this before, it gave me a code to go contact țřè with so I did while simultaneously doing my own research.
Essentially, it is a company that exists to track you and keep your data from various large řetailèrs and builds a file on you. Each rêtailer shares your info with them and třę uses your info make a score kind of like a fucking credit score (no I’m not kidding) to help the company determine whether or not they should give you your money back.
You can request something called your “řėtaił aćtivìty rëpôrt” to figure out why you were denied. I did that and it took them 24 hours to send me the fucking report which is obnoxious on its own because you know they automate that shit and it could’ve been sent to me right away. Upon reviewing it, there is nothing even on it but the two recent denial attempts from the same ğäp package because I tried 2x and got the țře notice both times thinking the first was an error and I wanted to be sure that this was actually happening.
Apparently, they can use info from other companies to tell one whether or not to help you. But that info isn’t even included in my report or available to ğap. They just take ťrê’s word for it. I’m assuming that’s what happened to me.
A couple thoughts on this. This is fucked up. I am so tired of the level to which we are being monitored as a whole by ai. There is no privacy in anything anymore and I’m not sure how this is even legal. From my understanding, it exists to help keep track of unreceipted rêturns. So anytime someone goes to make a rêturn somewhere without a rêceipt, they have to hand over their license and that info is entered and shared with ťře and then linked to your online footprint with that info.
I have seen some posts over on rėddìt talking about this and how they were denied a rëturn for no specific reason either. My report quite literally says no reason for the denials available and counts the two claim attempts together in a dollar amount which makes no sense because I didn’t get refunded. And some people have complained to the béttẽr bușiñesș bùreåu and were able to get their money back.
I’m not sure what the right course of action is but be aware that this piece of shit entity is harvesting your info, tracking you, and shit talking you to some places you try to buy from. I’m just imagining how if I tried to bring anything I bought online from ğap in person now to rēturn or exchange they would tell me no, print out a receipt with the țrě info on it and how insane and completely utterly fucking stupid that is. Because apparently once you have this issue you’re denied them even with a reçeipt.
Even more strange to me is that none of my previous history with the company or their sister brands was on this report. I spend 100s if not 1000s every year with them and their sister brands and knowing they use shitty couriêrs like lãzęrshîp, I would expect them not to be so stingy with my order issues. I think I’ll probably try to fight it on principal and just the anger over this whole thing and how they keep making it harder and harder not just on us but in situations where people are returning gifts or whatever.
I also know we’ve all been aware of the shippinğ protectioņ companies or places like ñarvär (who are probably in cahoots with țre) that hold onto your info but this feels like an important matter and I think from now on don’t even attempt shit unless you have all new info for any brand that uses this bullshit. I will absolutely try again in the future but it’ll be with all new stuff because clearly they’re tracking me from my main êmail and # which is so funny because before I got smart about doing this I was burning myself at different places left and right like şepħora comes to mind and I really fought that but have since been able to bypass w new info so it’s my own fault for using my personal stuff but I genuinely figured because I’m such a loyal customer that it wouldn’t be an issue.
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