A Weekend with the Microsoft Surface
On Friday, I stood in line to pickup a Microsoft Surface for us to play with at work. (Yes. I do have a pretty awesome job.) After spending Friday night setting it up and using it for a good portion of the weekend, I feel like I have a good handle on it. Enough so that I'm willing to make bold sweeping statements that live on the internet forever.
A few disclaimers: These views are obviously mine alone (not my employers), and being so are slanted with a certain amount of Apple fanboyness that I can't seem to shake. It should also be said that I'm not a tech or hardware journalist, nor do I ever want to be, these are just my reactions over the weekend.
This is the main takeaway for me. Coming from an Apple world where experiences are tailored for each platform (mobile, tablet, desktop) the "one size fits all" play from Microsoft under delivers in the tablet form factor.
One of the first steps of setup is to "give your PC a name" and while this may seem like a small thing, it's the small things that add up. Once I saw this it all kind of clicked. I thought about all the demo models setup, all had kickstand set and keyboard out.
This PCness shows up in "Settings" where there are a context specific options and then at the very bottom a "Change PC Settings" link to even more settings. This is where you change "Global" configurations like home/lock screen image. Again, it's a small thing but it is a thing.
The "laptop feel" continued as a tried to use it as a tablet. The proportions of the device make using it in "portrait mode" seem strange and awkward, as it would with any laptop. Even the other physical components like the front facing camera, the sleep/wake button, and even the Windows icon are oriented towards use in landscape mode.
This is not at all how I use my iPad. I use portrait mode for most of what I do (reading, browsing, taking notes) and really only use landscape when I'm either watching a movie or have to write longer text and set it down on a table to do so. Both of these are the rare exception.
In contrast, the Surface appears to be a machine that is meant to be setup, landscape, with the kickstand and the keyboard out, and only occasionally used other wise. To mean, that means it's a laptop that you can sometimes use as a tablet, not a tablet you can sometimes use as a laptop.
I feel like where Apple used the tablet as a chance to create a new category, Microsoft has used it to make another kind of laptop. And honestly, I don't want another laptop, and if I did (and was looking Windows) I would not be looking to spend Surface money on a less than beefy machine.
Before I lose too many Microsoft fanboys (and yes they exist...I spent an hour in line with them on Friday) I do want to point out the things I really do like about the tablet and the platform.
1) The "Live Tiles": One of the little things I don't like about iOS is the fact that they can update my calendar icon to the right date but not the weather icon to the right tempature. The Windows RT (and I guess now Windows 8) OS nails this.
2) A touch interface that works with a mouse: This makes sense given I the primary use case seems to be when used with the keyboard and kickstand, but still it's nice to see. For the most part the mouse interaction was on par with the touch interface.
3) The virtual keyboard: I really liked the "metro" style digital keys. No texture, no rounded corners, and white text on black keys created something that's very nice to look at and also felt very easy to use.
4) Number pad virtual keyboard: At first this caught me off guard, but it only took one online form where I had to enter my zipcode to make me really like it.
5) Vibration on "Home" key: When you touch the physical Windows icon it gives you a little vibration...just enough to let you know that you hit it. It's not really a button, this feedback is a very smart addition and makes me think Windows is closer to creating the magical "buttonless" device than Apple.
A few other things that aren't bright spots or deal breakers, just observations:
1) I was disappointed that in Photos, whenever I imported mine from Facebook it displayed left to right, oldest to newest. Social sharing has changed the default from oldest to newest TO newest to oldest. Show me the most recent first. To be fair, I just checked iOS and they do the same on Photos and Photo Stream. Come on photo folks, get with it.
2) On the physical "touch" keyboard I've really got no strong feelings. It worked like a keyboard.
3) No native Twitter or Facebook clients. This actually is kind of a big deal and I couldn't believe that you would ship without native clients for these networks. That said, there wasn't a native Facebook iPad app for a long time, so I guess I give a little bit of a pass here.
4) Yes, the orientation transition is noticeably bad and under thought. (Low quality video of transitions.)
And that's about it. For those of you that like poorly taken tech photos, I've posted a few pictures of some of the things I mentioned.
I cannot imagine buying one of these for myself. It's not "tablet" enough and it's not laptop enough. My iPad feels like an enhanced iPhone, while the Surface feels like a paired down laptop. Personally, if I we're looking to spend money on a Windows based system, I'd be much more likely to get an ultraportable laptop with Windows 8. (Which I know _may_ be Surface Pro, but we'll have to see that sometime in "Mid January" I'm told.)