Operations Manager Position
Description & Details
Location: Los Angeles, California Industry: Aviation/Aerospace, Law - Enforcement/Security Job Function: Management, Operations Description: The Operations Manager has the overall responsibility for station operations and will ensure that all functions are performed in a consistent manner with agreed procedures and protocol and in accordance with client standards. DUTIES (The position may not include all the duties listed, nor do the examples cover all the duties which may be performed.) • Manages, directs, plans, organizes and coordinates the day-to-day operations of airport agents • Responsible for station staffing and development of manpower schedules. • Evaluate station attendance and performance deficiencies and administer corrective measures in accordance with Human Resources policies. • The Manager will administer payroll reporting within the established guidelines and deadlines. • The Manager will be responsible to ensure cost effective measures are administered at the station. • Prepare and report daily client/shift reports, log entries; analyze and review operational activity, incident reports. Responsible for station compliance relating to all reporting procedures. • Administer procedural changes and ensure they are communicated effectively and efficiently with staff. • Conduct daily briefings and staff meetings. • Identify and coordinate with the Training Department all training and re-training requirements of station personnel. • Responsible to ensure station personnel and activity is in compliance with all Federal and Airport and client security regulations. • Responsible for the safeguarding of all company equipment and vehicles. • Will be responsible for business development of the station to ensure growth revenue. DISTINGUISHING CHARACTERISTICS The Operations Manager is responsible for management of contracted functions and activities and ensures effective management of the day to day operations at the airport. Reports directly to the Director of Operations. Business Development activities will ensure revenue growth of the station. QUALIFICATIONS Knowledge, Skills and Abilities: • Knowledge of effective management, supervisory and negotiation principles and practices. • Ability to develop and manage manpower schedules and forecasting. • Ability to relate effectively with employees, air carrier employees, airport agencies. • Ability to express oneself clearly, concisely and effectively, both orally and in writing. Competency Knowledge, Skills and Abilities • Preferred knowledge of Airport Operations / Airline Operations • Ability to analyze and evaluate problems, to make appropriate recommendations and to effect appropriate courses of action. • Ability to establish and maintain systems and procedures. • Excellent organizational and multi tasking abilities. Training and Experience: Any combination of training and experience preferred equivalent to successful completion of college coursework from an accredited college or university in Airport/Airline Management, Business Administration. Career Focus: Business/Management Position Level: Experienced, Mid-Career











