After an underserved market, we propose to bring chatbots to ecommerce in Indonesia. Currently, we're working with some of the largest online retailers in the nation to help them increase conversions and revenue. We’ve developed several chatbot models, and they work with a variety of storefront platforms.The chat channel is inspired by many popular chat apps of today.
The interface is straightforward, though we understand that some customers may not be comfortable talking to chatbots due to language barriers. To facilitate the onboarding process, we provide a one-on-one training where customers are guided through the chatbot interface. We believe in transparency and provide detailed analytics of each chatbot's performance to our clients.
Chatbots are the next wave on ecommerce, and our aim is to be at the forefront of this revolution.Learn more about our journey of building chatbots on ecommerce in Indonesia.
Chatbots let users engage with brands easily. We have seen up to 1% increase in conversions and 2% increase in revenue per day after deploying our chatbots for online retailers.
Chatbots dramatically reduce the cost of customer service since users can solve their problem on their own. With our chatbot, users receive an average of 4% faster resolution time compared to traditional customer service channels.
Chatbots help retailers understand their visitor's journey and use this knowledge to optimize their online marketing strategy. We use a conversion optimization model to personalize the landing pages of each chatbot.
Our conversational commerce platform was born out of Smart Talk, a venture that we co-founded with Ujung Mentari Ventures and 88 Ventures in 2016. For the first two years, we worked on conversational commerce to develop our own conversational commerce platform.
Our platform automates the conversational commerce process, allowing retailers to build chatbots and deploy them on all the major storefront platforms. We are the first company in Indonesia to provide chatbot software as a service for retailers.
We are now serving some of the largest players in the country, and we're excited to continue our journey in improving the ecommerce landscape in Indonesia.
take a look here :https://blog.botika.online/kenal-lebih-dekat-dengan-chatbot-bahasa-indonesia/










