Vicky hummed in thought a moment. She'd never been really in the whole health retreat thing, so she had to carefully think on how to answer.
"Me personally? If it's a place where I could feel safe, and honestly truly relax and let go of things? Not have to worry about anything traumatizing happening..... Leonardo, that security alone would make someone like me interested. I can't speak for others, but I myself would search out a space like that. How many out there refuse to seek help like therapeutic massages just because they can't let their guard of strangers down. I say spread your practice. You have a loyal customer base, spread that umbrella and I'm sure word will get out that it's a safe place to go."
Still forming her thoughts into words, she leaned back in her chair and looked absently over his head into some unknown void. Her eyes seeming lost within a different part of her life. Searching for her own life experiences to help lay the entire picture out in front of him.
"But, the danger of expansion is, how much can you personally oversee? Will you still be able to protect your clients if your attention is divided even more? You will have to risk hiring staff, and hope they turn out decent. Train them what to look for, and also be firm with the dreaded 'Karens'. You would have to make it perfectly clear that profit isn't what is driving you, the well-being of those who visit your establishment is. Also, hire security. Someone who knows how to be firm, but also compassionate. No nonsense, but understanding that some folks genuinely break down in places like that out of fear of past events happening again. It's something a lot of places don't really get the mix right. If I personally were to be interested, that is what I would look for in a place. Hell, if you could provide that, I definitely would be curious enough to at least poke my head in the door. I don't want high class 'spoil me', I want the comfort from being safe and being able to fully decompress."
Vicky lowered her gaze slowly again to meet his eyes. "No one ever really caters to the past trauma victims. It's always about profit. Customer service is nice because they have to be, or they lose out financially because rich, spoiled, customers are mad because they get told no. It should be called 'ensure profit service'. But what about those of us who literally have no place to go......"
Vicky then blushed, suddenly lowering her gaze from his. She didn't mean to dive that deep, and she wasn't entirely sure her words were the type of words she should be throwing onto the table. It seemed more directed to her individual preferences than what he was actually asking. She would love to go to a spa, but she was simply too scared. For many reasons. She only chipped at the top of that ice berg.
"And it should be affordable." She almost mumbled, throwing a more common complaint out there to deflect from her private wishes a bit. "But I get that you need to make a living too, so that might be a bit difficult to negotiate prices."
