Ugh. Saw TikTok where a blind guy showed how rideshare app drivers keep refusing service because of his service animal. The comments are chock full of ignorant people saying things like
‘my car my choice’ 😠
but what if the person has allergies??’ 🥺
But what if the person is afraid of dogs?’😭
NO
You do not have the right to discriminate against disabled people with service animals.
It is against the law to do so.
To refuse service to a person with a service animal because their service animal is discrimination, and goes against federal law
No you can’t refuse service bc of allergies or fear
If your fear or allergies are that disabling do not sign up any public job bc You cannot refuse service to disabled people.
Service animals are the exact same thing as a cane, an O2 tank, or a wheelchair. They are there to give the disabled person access to the world. If you are unwilling to do so, you are discriminating against a person with disabilities and refusing them access to a service. 
Service animals are a competing access needs issue.
I'm very, very allergic to dogs, and I'm asthmatic. If I'm the next person in that car, there's a good chance I have an asthma attack--not a life threatening one, but a very uncomfortable one. If the dog sheds appreciably, there's a decent chance I'm going to have my eyes swell up and be basically unable to function in society until I have a shower and change my clothes--not ideal if I'm on my way to work.
I'm listed with disability services at my school (for in-person classes) as not being able to have a student with a service dog in my class--so far, students have been able to simply take those classes with someone else; if we get a student who must take my section, we'd have to find a more complicated accommodation. I've had to leave coffee shops because someone with a service dog came in and sat down next to me. Service dogs are absolutely a legitimate accessibility tool, and everyone who needs one should be able to take them where they're needed, but they also do absolutely conflict with other access needs in ways that an oxygen tank or a wheelchair do not.
Now, what is the case is that the rideshare app has a duty here--in the same way that my school does. The app should coordinate the passenger with a service dog to a driver that's able to transport a service dog, at no extra cost and wait time to the passenger. Rideshare apps in general need to do better at coordinating accessibility. Assuming a reasonable number of drivers active--which is usually the case--this would amount to a trivial programming task. The problem is that the companies operating these apps have no incentive to care. So the result is that anyone with accessibility needs ends up being rejected by a half-dozen drivers and waiting two hours. If we lived in a country with functioning regulatory agencies, the ADA would give leverage to make that happen; rideshare apps won't solve this problem unless they're forced to do so by law.
I avoid rideshare apps for this reason, I figure either my wheelchair won’t fit or they’ll deny me for my service dog. I’ve never used things like AirBnB because there are no protections for those who are disabled, like at least at a hotel I know my rights and there’s a good chance my wheelchair can get me to a room. I was really lucky that when my car broke the tow truck driver had no issue with my service dog.
The ADA needs to catch up to all these apps trying to get around regulations. Also, the ADA really needs to get enforced everywhere. Accessibility needs to quit being an after thought.
