So a man who's like 7ft tall came up to my register and said that he had some returns. The man was at least in his early sixties. Anyway I returned two items on one receipt (he had two) and at last minute he got another item and said that it was on the first receipt. Our cash registers aren't the best in the world, they're so cheap. Because of this I couldn't ring up the third item. He got pissed. I tried to tell him in the simplest way (and polite way) that he'd have to wait at least another hour since the register thinks I'm being stupid and rang up the receipt by accident. He got even more pissed. I showed him the receipt and gave him his cash back. He said I rang up the tax wrong since he should be getting more money back and that I was stealing his money. I looked at the receipt of the two items and looked if I inputted the tax correctly. And I did. He still didn't believe and loudly said I was the "worst cashier" he's ever had and that I was a "stupid bitch". I got pissed but still smiled since I knew that if I yelled at him I'd get fired and I need the money. Anyway I walked up to my manager so he could look at the receipt and see if I did something wrong. I did it correctly. I walked back and told the man what my manager told me. His cell rang and it was his wife. He then yelled so everyone could hear him that I was the worst cashier and that he was disappointed with the service since they hired a novice. I've worked there for 1 and a half years, I'm not a novice in fact I'm far from it. He then told his wife that he felt bad for my future patients; before we had a small conversation and I found out that he was an interior designer and that I told him I want to become a doctor. After the man ended the call he demanded that I call my manager. I did and explained the situation. It turns out that my manager had to restart the whole cash register because it was spazzing out before. The man explained the situation to my manager and said that when I gave him cash back I short changed him (I didn't and my manager confirmed this). The man then told him about the tax differences. The tax difference is a fucking cent. Not ten cents or whatever, it's a fucking penny. My manager told him to calm down and that in fact it was the man's fault for not telling me properly about the transaction (I couldn't hear what). My manager logged me out of the register and said that he could do it so I wouldn't get yelled at by the man. After everything was done the man looked at me and said: "Sorry for yelling at you sweetheart." I was completely furious. Half of me wanted to say: "Apology not accepted." But I knew that I'd get fired or yelled at. After the angry asshole left, my manager told me that they've had problems with him in the past and that my manager thinks that the man likes to make women cry so he was pissed that I wasn't reacting. That made me more pissed. After that incident the first thing I did was look for another job.
jacobvanloon
gummygunk
stormborns