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It was hour six into her ten hour shift. She was tired. Her feet hurt. Her head hurt, she really needed caffeine and their coffee machine in the break room decided to break. It was a bad day. Doctor orders got placed in her inbox on her desk and she grabbed the sheets of paper. As a medical assistant with a certification and phlebotomy, it meant she did a lot more in the clinic than most medical assistants did. She gathered the various tubes she needed and her kit before heading to the patient’s exam room listed on the paper. Larissa knocked on the door a couple times before stepping inside, brown hues on the paper before she looked up with a smile. “Hiya, I’m Larissa, I need to draw some blood for lab tests,” she greeted as she pulled up a stool and sat down in front of the patient, “name and date of birth please?” she asked politely.














