SalesupplyUK

We expand your webshop abroad! Salesupply is a leading global business process outsourcing company for all your national and international E-commerce solutions. www.salesupply.com

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Salesupply nominated for Deloitte Technology Fast50 Award

Press Release                   

Wijchen (The Netherlands), September 11th 2014- Salesupply, a leading e-commerce internationalization service provider based in The Netherlands, has today received the news to be one of the nominees for the Deloitte Technology Fast50award. The Deloitte Technology Fast50 is a yearly election of the fastest growing technology companies in the Netherlands, based on their percent turnover growth throughout the past 5 years. With a turnover growth of close to 1000 percent, Salesupply has truly earned its spot on the Deloitte Technology Fast50. Jeroen Leenders, Director of  Salesupply Netherlands, is pleasantly surprised by the news and uses the opportunity to express his gratitude towards Salesupply’s loyal partners and affiliates: “The nomination is a confirmation of the good work that has been done by everybody throughout the past years.” The award ceremony is going to take place on Thursday, October 31st 2014 in Utrecht (the Netherlands), and will reveal which place Salesupply will finally achieve in the competition.

About Salesupply Salesupply is a global e-business services company that enables eRetailers to achieve profitable international growth faster, more efficiently and with relatively low costs. Salesupply provides a full range of solutions ranging from research and strategy, to effective localization of web shops, followed by complete operational support, traffic generation and brand management. Through our advanced systems, our flexible operational structure and our international office network we are able to ‚embed‘ these services seamlessly in our customers’ business model. Today we are helping over 200 satisfied webshops with their international e-commerce, including A.T.U, Marks and Spencer, G-Star, O'moda.eu, Fonq.nl, Expresso Fashion, Impericon, Sloggi, EKOSPORT, Unisport and many more. The Salesupply network includes subsidiaries in the Netherlands, the US, Spain, France, Denmark, the UK, Italy, Brazil, Russia, Poland and China with more locations soon to come.

About the Deloitte Technology Fast50 The  Deloitte Technology Fast50 is a yearly recurring election of the fastest growing technology companies. The selection is based on the companies’ growth throughout the past five years (2009 - 2013). Companies that exist shorter than five years can participate in the category ‘Rising Star’. They are evaluated based on their turnover potential and scalability instead of their growth figures. Companies from the private and public sector, from all technology sectors including software, internet, bio-medical equipment, computer equipment, communication, networks, media, entertainment, greentech and much more can participate in the election. ******************************Note to editors- NOT FOR PUBLICATION****************************** For any questions related to the global activities of  Salesupply, this nomination or general information, please contact: Janine Nöthlichs, [email protected] For more information on the Deloitte Technology Fast50, please contact: Karen van Schie, + 31 (0) 6 82 01 91 54, or: [email protected]

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Salesupply at International Festival of Business

As part of the International Festival of Business (IFB) in Liverpool on 19th June 2014, Frank van den Berg (Salesupply MD) will be addressing the eCommerce opportunities in the Benelux.

Frank and Salesupply have vast amount of experience when it comes to International eCommerce. Salesupply currently has 19 offices worldwide; each provides clients with a range of localised services related to research, web-shop set up, web-shop management and lead generation. Providing embedded services to over 150 international web-shops Salesupply offers unparalleled expertise for any web-shop considering international expansion.

Frank will be presenting in the afternoon seminar with a 30-minute talk on cross-border eCommerce, followed by a panel discussion.

IFB 2014 will be a global showcase of great British industry, bringing the world of business to Liverpool in June and July 2014 and is a key part of the government’s ambition to promote economic growth and double UK exports by 2020.

The Festival, comprising up to 200 events and a complementary cultural programme, will offer considerable opportunities for small, medium and large businesses to make international connections, exchange new ideas, promote their products, create new partnerships and seek new sources of finance.

  The afternoon session agenda:

Martin Newman

Global eCommerce Leader Practicology "Leveraging the UK's head start in Europe's booming eCommerce" -- 20 min Moderator of the panel discussion Professor Cor Molenaar

CRM & eMarketing Strategist "eCommerce opportunities in the Benelux" -- 20 min Frank van den Berg

Managing Director Salesupply UK "Tapping into the opportunity" -- 30 min Kevin Swindin

Director Strategy and Major Change Spring Global Mail "Get your Logistics right for Cross Border eCommerce" -- 15 min Justin Lodge

European Territory Manager Case Study Wiggle.co.uk-- 15 min

  For more information please visit www.ifb2014.com

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Webinar: How to successfully enter the Dutch eCommerce market brought to you by Salesupply UK & UKTI

Webinar: How to successfully enter the Dutch eCommerce market brought to you by Salesupply UK & UKTI

  Monday 31st March 2014: 12pm-1pm

FREE

UK Trade & Investment invite you to this exclusive webinar looking at the eCommerce landscape in the Netherlands.

This webinar will offer an introduction and practical guide to eCommerce in the Netherlands, specifically highlighting current trends and business opportunities relevant for UK companies looking to start or further their (web) export activities. Participants in this webinar will find out more about the current Dutch eCommerce landscape, obtain an insight in the business culture and the do’s and don’ts on how best to tackle the Dutch market.

Managing Director for Salesupply in the UK will be a guest speaker. Frank is an experienced eCommerce specialist who has helped many companies establish and develop their webshops internationally. Originally from the Netherlands, he has consulted in the field of international marketing, sales and channel management and is currently.

What Frank will bring to the webinar:

Highly relevant and actionable information and insights based on 15 years international eCommerce experience in both large corporations and SME's

Ability for Q&A - you can tailor the information to what your needs are

Contact and access to effective network of any skill and capability required to optimize the success of your eCommerce internationalisation strategy

Frank will also provide 30 minutes free review and discussion for webshops and internationalisation strategy for webinar participants. First come first serve. 

So if you are looking at ways to develop your business in the Netherlands then please contact Mélanie Immink to register for the free webinar.

  T: [phone]

E: [email protected]

Connect with Frank on LinkedIn: http://linkd.in/1i3CJpH

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JOB: Salesupply UK are hiring!

Salesuppy UK is hiring a Sales/Business Development Manager.

Salesupply is an international eCommerce company delivering international growth to eRetailes in over 12 countries.

For our UK business we are looking for a proven early career sales/business development person ideally with a network of contacts among eRetailers in the UK and a ‘can do’ attitude. If you would like to join an entrepreneurial company and help us build and expand our UK customer base we would like to hear from you.

Please send your CV Frank at: [email protected]

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Do you have a product, which you would like to sell Internationally?

Do you have a product, which you would like to sell Internationally? Have a read on how we provide insight into International market opportunities (part 2).

Part 2. If you missed Part 1 (Introduction) please visit à http://bit.ly/1gY4LoN

 Here at Salesupply we provide our clients with information on critical drivers of profit across Europe. 

Not only do we provide information on retail price, but also on searches for specific key words (of course using locally relevant keywords)(as indication of demand) and Google Adwords CPC (as estimation of cost of marketing).

We dive deep into online data for localised and up-to-date information on your competitors, their prices, their local online services, their social presence, their USP’s and much more.

  We work with you to differentiate your web-shop from the competitors in the market. We ensure you are provided with in-depth information from the local offices on the market before you invest your finances into the expansion.

  The insight doesn’t stop here! We track this information each month and for over 10 strategic products, keeping you informed with data for your next key decision.

  Minimising your risk and maximising your reward.

We conduct a number of market scans; if you have a product, we may have already conducted a scan, contact us to find out. If you would like to find out some more information on our European market insights, conducted by local e-commerce experts, get in touch!

Email: [email protected]  

Tel: [phone]

Follow us on Twitter and Tumblr for more snippets over the next few weeks. 

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Challenges in Cross-Border European E-commerce

Europe is world’s biggest e-commerce market. However, growth in cross-border E-shopping does not follow the general growth in E-shopping. The confidence in EU regulations protecting consumers even dropped this year according to the Consumer Conditions Scoreboard 2013 published by the European commission. Only 11 percent of the Europeans E-shopped cross-border and outside their home country. How can we explain this?

  Some practical examples

  You cannot start a webshop based in The Netherlands if you don’t include the payment method IDeal which accounts for around 65% of the online transactions. Italian customer confidence in companies (and institutions) is low so more people like to pay in cash. Maybe not to everyone’s surprise the Germans are very strict with their consumer laws and regulations which impact your implementation strategy. Belgium is split in a Dutch (Flemish) and French speaking region, hence your webshop and customer service has to be bilingual. The UK is a very mature E-market but does not use the Euro currency. In Russia you get confronted with a special certification system and you have to pay a kind of import tax for orders over 1000€.

  These examples show that Europe is not a truly universal market like the US. A patchwork of different languages, national cultures, consumer behavior, payment methods, currencies, and E-infrastructure is still Europe’s most well-known trademark. This touches exactly the point of lack in confidence for consumers to buy cross-border.

  What are succesfactors for e-commerce business in Europe?

The key solution lies in having a local step-by-step market approach to win the European customer. Local knowledge of rules, language and habits is required to be successful. And if you as online retailer are willing to take this challenge, the world’s biggest E-commerce market is waiting for you. Who is in?

Email: [email protected]  

Tel: [phone]

Follow us on Twitter and Tumblr for more snippets over the next few weeks. 

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Snippet of how Salesupply assist eTailers in International expansion.

Do you have a product, which you would like to sell Internationally? Have a read on how we provide insight into International market opportunities.

Here at Salesupply we provide our clients with information on critical drivers of profit across Europe. 

Above is a snippet of a market scan for one of our clients. The product is an Intel Core i7 3770 processor for a range of European markets. We analyse the cost of the product, the cost per click (CPC) and monthly search figures for each individual country the client is targeting. With this particular product, Poland appears to be particularly interesting: the CPC is by far the cheapest in Europe, whilst also containing the average market price. Interestingly, the monthly searches in Poland are only slightly less than in Spain, yet the CPC is much lower. 

The insight doesn’t stop here. We track this information each month and for over 10 strategic products. We have had many surprises which have let us to unique recommendations for our clients! If you would like to find out some more information on our European market insights, conducted by local e-commerce experts, get in touch.

  Email: [email protected]  

Tel: [phone]

Follow us on Twitter and Tumblr for more snippets over the next few weeks. 

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Canada Post are running an e-commerce initiative.

  Canada Post, the crown corporation that functions as Canada’s primary postal operator, has announced a new e-commerce initiative which will allow customers of Bestbuy.ca, Futureshop.ca, Indigo.ca and Walmart.ca living in parts of the Greater Toronto Area (GTA) to receive goods on the same day that they are ordered. According to a press release, the Delivered Tonight™pilot project “combines the immediacy of purchasing a product in a store with the convenience of e-commerce home delivery”. The participating retailers are hoping to use the pilot to better understand and adapt to the needs and expectations of Canada's e-commerce market. The project will also help Canada Post to develop its capacity to respond to the increased expectations of e-commerce customers. The scheme, which is expected to create a new category of online shoppers, will be available to a limited number of GTA-based consumers until the end of the holiday shopping season.

  Could this change the way people shop online in Canada? 

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The next big global opportunity for online retailers.

What are the biggest international opportunities over the next few years for you as a successful online retailer? I would say look closely at the Russian market. Why? Because online purchases there are still in their early stages and will rise dramatically in coming years.

Why Russia as a market? Just a few facts - the market is ten times larger than the Netherlands, for example, two times larger than Germany. Most people live in Moscow (18 million including suburbs) and St. Petersburg (5 million). These two cities are so together greater than the Dutch market. 50 million people have an Internet connection and there are 33 million online customers. Result is "only" 8 billion in total online sales (2012). According to McKinsey this turnover grows in 2014/2015 to 25 billion euros. It is expected that will be surpassed. The potential online audience is also set to double within the next 2 years.

Is it easy to sell online in Russia? I can quickly answer, No! It is not easy and what is easy is not fun. Russia is a challenging market. Lets just assume that you wish to start selling online, everything is well arranged for you to offer products. You will require certification for these products and your business. This application for the certificate may take several weeks or months before this have an agreement by the Russian government. The certification can be issued for each product or batch of products. Upon receipt, you may launch the products. Remember that in Russia a threshold amount of charges is 1.000 euro per shipment. Among the 1,000 euro no taxes apply. Do you have products above 1,000 euros to sell? Then the clearance costs soon mount up towards the 1,250 plus 18% VAT. Your product is suddenly twice as expensive and therefore may no longer attract Russian consumers. In any case I would advise you to do conduct thorough research before you start.

You can also choose to store your Russian goods in bulk in a warehouse. The clearance on the products will be the same amount, but the costs are distributed over the entire contents of the container. You can also do all this through an importer or by the creation of a private Russian entity. But maybe that's only useful in phase II if your volume is sufficiently large.

COD The Russians like to place payments on the door. The confidence of prepayment is not great in Russia. You must be able to offer COD otherwise risk losing business. 80% of the market amounts to COD transactions. Opening a Russian bank account is the easiest and is the fastest process you can experience. You can open them without an entity having to be in Russia.

Search Engines & Social

61% of Russians conduct online searches on Yandex. Yandex also has its own marketplace in the top 10 of the most visited sites in Russia. By far the most popular website is Ozon.ru, this site is similar to Amazon. eBay also does well in Russia. If we look at the social media then Twitter is predicted to explode in Russia. Furthermore, the local Facebook (VKontakte) very popular and also the social portal Odnoklassniki (former classmates contact page) is a popular medium.

By Jeroen Leenders (Salesupply)

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For all the digital marketeers and communications professionals out there - Best times to post on social media.

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The effect of Social Media on Commerce. 

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Everyone uses hastags. Make sure your brand uses them, & implements one for all followers to engage with.

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Another boost for Italian eCommerce. VAT increase is put on hold. A great insight into the Italian economy.

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Great illustration of how mobile has really launched since 2007. As they say, 'The Future is Mobile'. 

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A great insight into a successful eRetail strategy for Italian eCommerce. Localisation could be the difference between single figure conversation rates, and double figures. 

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Salesupply is a leading global business process outsourcing company that provides a full range of front- to back-office outsourced services