Waiting on the side of the road, a young girl confusedly scrolls up and down on her phone, whilst attempting to decipher the bus timetable attached to the pole in front of her. A common scene along the many arterial bus routes that wind around Melbourne. Our buses are often thought of as the awkward sibling of the transport family and this has a clear effect on their patronage: the lowest of the major capital cities in the country. Buses aren’t cool enough for Melburnians, however this stigma could be alleviated through some simple design interventions.
Ex-mayor of Bogotá Enrique Peñalosa sees a bus as a symbol of democracy in action. “If 80 people can fit on a bus, then it should be entitled to 80 times the road space as a car with 1 person in it” he told the New York audience in his TED talk. By developing the visionary Transmilenio Bus Rapid Transit (BRT) system and providing citizens with safe places to cycle he gave Bogota new reasons to be proud of their city. The BRT provides dedicated lanes allowing the same simple stopping patterns and high frequencies of service as an underground rail network would for a fraction of the cost. These excess funds were invested in improvements to city-wide cycling infrastructure and the two are integrated seamlessly. The users of Transmilenio aren’t concerned with the social biases towards riding a bus, they’re just happy knowing it’s the fastest way around town.
Thousands of brightly-painted matatu buses circle the streets of Nairobi – the largest portion of the city’s passenger transport – but navigating this complex informal system requires local understanding. Acknowledging this information gap, The Digital Matatus project fused technology with local partnerships to make Nairobi’s public transit legible and service-oriented. Collecting local knowledge in the spirit of collaboration, an accessible data set was developed and synthesised into an easy-to-use set of map diagrams. With a focus on open data, the GTFS friendly information can even be accessed via Google Maps.
Dedicated bus lanes, simplified stopping patterns and accessible and attractive network information such as in these examples could allow Melbourne bus riders to feel more in control of their experience, addressing the frustrating barriers to accessing the network that repel us from using it.