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Backups Can Save Your Business

Backups Can Save Your Business

Backups Can Save Your Business 

There’s something special about a workplace and technology arrangement that has a workflow as sleek as Luther Vandross. A sexy, sleek and fast setup gives tech nerds like us goosebumps because it enables businesses to be more efficient.   

A crucial piece to a sleek IT arrangment for business owners is having elaborate backups. Backing up your data throughout…

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Death to Office Communication?

Death to Office Communication?

I’m somewhat fascinated by how people and coworkers communicate with each other. Nowadays, we have practically infinite ways of exchanging thoughts, notes or work it should be easy but for some reason there still seems to be a missing link.

As a person who likes to question everything it triggers me to ask why, why does communication amongst businesses like staffing, PR, marketing,…

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3 reasons why to reevaluate your hotel Wi-Fi

3 reasons why to reevaluate your hotel Wi-Fi

When someone is planning a trip and selecting a hotel they often start imagining sleeping in a clean room with fresh sheets, a minifridge, TV and a classy restaurant near the lobby to relax and eat before or after going to the pool, event, work meeting or whatever brings their travels to your hotel.

All the fellow traveler asks for is that everything goes perfectly because when out of their…

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HIPAA Compliance: The Top Leaks in Your IT System

HIPAA Compliance: The Top Leaks in Your IT System

The entire healthcare industry operates under the HIPAA law (Health Insurance Portability and Accountability Act of 1996). Your clients’ and patients’ personal healthcare information is gold to pharmaceutical and medical insurance companies. To be HIPAA-compliant, access to this information should be impossible.

Simply Technology Managed IT keeps your patients’ and customers’ information private…

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Accountants and Lawyers: Managed IT and VoIP to Streamline Your Work and Impress Your Clients

Accountants and Lawyers: Managed IT and VoIP to Streamline Your Work and Impress Your Clients

Smaller law and accounting firms gain an edge over their bigger competitors by providing the same seamless and high-tech experience when it comes to taking and receiving calls, and the smooth and secure transfer of files.

Why You Need Managed IT Services

File sharing and security

Cost-Effective Email in the Cloud

Virtualization

Server and PC Maintenance

Anti-Virus Solution

These services…

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What’s Holding Your Hotel Back From Using SIP?

What’s Holding Your Hotel Back From Using SIP?

Simply Technology VoIP services enables switching from your old copper lines. We provide the external phone service to your existing PBX.

Your guests have phones, but they still expect high standards of connectivity from the in-room phone. What if we told you that the high standards of call clarity is possible without the high costs?

Hotels, B&B, transient homes, hostels, and others in the…

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PCI Compliance Checklist for Restaurants and Retail Stores

PCI Compliance Checklist for Restaurants and Retail Stores

Simply Technology Managed IT and VoIP services help keep your business PCI compliant. You may ask yourself, what does it mean to be PCI compliant? Are your customers’ card information really secure?

Why should you care? PCI-DSS (Payment Card Industry – Data Security Standards) is a set of rules put in place by the major credit card issuers and banks. Non-compliance could land you in a sticky…

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NEVER MISS A CALL with Simply Technology VoIP

NEVER MISS A CALL with Simply Technology VoIP

You and your team have agreed on the decision to switch to VoIP– congratulations! That’s one obstacle behind you, and it should be smooth sailing from here. But like all transitions in business, whether technical like this, operational or physical like a new CEO or a new location, you need to take time on the prep so you hit the ground running. Before we confuse you with even more metaphors,…

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Managed IT in Metro Detroit – What to Ask Providers

Metro Detroit small business owners continue to discover the benefits of managed IT: cost savings, expert management, 24/7 support, access to the best and latest in technology, and more focus and room for growth from your own IT team. The success of your IT outsourcing depends on several factors. Your managed IT vendor or provider is one of them. How do you shop around properly for managed IT…

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How To Do Successful IT Outsourcing

IT outsourcing and managed IT services involve employing a third party provider to take care of your company’s IT so that your internal IT team can focus on bigger pictures of growth and revenue instead of server and website maintenance. When done right, it could mean your small venture finally taking off to new heights. So how do you do it right? #1. Identify your goals. No matter how small or…

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Keeping Control With Managed IT Services

Managed IT is gaining ground in Metro Detroit and the rest of the country’s small to medium businesses, but when entrepreneurs hesitate, it’s usually about the fear of handing over your company to the hands of your service provider. How do you maintain control and give your teams and employees the assurance that things are well in hand, instead of out of your hands? That’s a lot of hands, and…

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Mistaken Beliefs About Managed IT Services

Mistaken Beliefs About Managed IT Services

Managed IT services in Metro Detroit are gaining ground. The benefits are irresistible and undeniable. Michigan businesses are learning that they no longer need to hire an in-house IT team for their technology needs. Simply Technology offers managed IT services, inexpensive and comprehensive, depending on the needs of your small to medium business. But some entrepreneurs are still doubtful. Myths…

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A Comparison of VoIP and Other Phone Solutions

A Comparison of VoIP and Other Phone Solutions

Metro Detroit VoIP has seen growth over the last few years, and continue to expand as more businesses see the benefits of VoIP over POTS (plain old telephone system). In a previous blog post, we talked about what you should ask your VoIP provider according to what you need. In this post, we compare the most used phone solutions for businesses, VoIP included. First, a review of phone systems for…

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Inexpensive Managed IT Services in Metro Detroit

Simply Technology provides inexpensive managed IT services in Metro Detroit. How much do managed IT services cost? A short summary here may help you make your decision to switch to managed IT.

Managed IT Services Pricing Models Comparison

Tiered Pricing

Simply Technology uses this pricing model. Each tier has its price and its own package of services. You can scale up as your business and clients increase the need for a more comprehensive managed IT solution. The most basic tier-- like in Simply Technology-- should take care of the foundational IT needs of every business: operating system management and updates, network monitoring and alerting, and firewall (antivirus, antispam) protection.

Per User Pricing

Per user pricing models attaches a flat fee for each user, so that a set number of users has a set price per month. You would usually get managed IT support for all of a user’s devices. For example, the user’s company desktop, company laptop, tablet and smartphones would all be covered with managed IT for a flat rate. Although this pricing model can also employ a flexible tiered pricing depending on each user’s devices.

Per Device Pricing

Here, it’s the same as the per user pricing, but the rate applies to devices. For example, a fixed rate for each desktop, for each server, for each managed network, and so on, even for network printers and smartphones. A provider with this pricing model can give you a quote easily after asking about the number of devices/servers you use/plan to use.

Monitoring and alerting only pricing

Providers who use this pricing model focus on certain managed IT services: backups and optimization, OS and software updates, antivirus protection/updates. A flat fee covers the ‘monitoring’ services you pick, and any other remediation/fixes would be billed separately.

Get rid of downtimes and gain more growth for your business. Talk to us for full service, inexpensive Managed IT Services in Metro Detroit.

About Simply Technology

Simply Technology has been providing technology solutions for businesses in the Metro-Detroit market since 2010.  We understand that technology can sometimes be very complex that's why we believe in technology at its simplest form. We show this by offering our Voice and IT Services with all the features and industry leading customer service your business deserves.

We believe in thinking differently, we believe in people and what we can collectively achieve. We go to work every day to help our customers succeed!

248-885-5515 27801 Harper Ave. Suite 100 St. Clair Shores, MI 48080 [email protected]

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VoIP in Metro Detroit – What to Ask VoIP Providers

More and more businesses in Metro Detroit recognize the benefits of VoIP and switching over from POTS, aka plain old telephone service. VoIP gets you lower costs, more flexibility, features tailored for your business. But how do you know you’re picking the right telephony solution?

The following are just some of the most in-demand VoIP features for businesses:

Caller ID

Voicemail

Call conferencing

Call recording

Call forwarding

Dial by name

Simultaneous ring

Call waiting

Call notifications

Do not disturb

Auto attendant

Virtual extensions

Music on hold

Number portability

Hunt group

Group paging

Find me/Follow me

E911

Business SMS

Mobil App

It can be daunting when you’re considering the switch from POTS to VoIP. Here’s a few points to help you out, and what to ask providers.

The first step is to figure out which functions you’d like and need. Does the provider offer custom packages tailored to your needs? Go to the provider’s website or talk to their reps.

Will there be a contract, or lock-in period for the provider/company or the package you pick?

What is and isn’t included in the package you’re getting or the quote they gave you. Intercontinental/long distance rates, call forwarding costs, and any other expenses-- none should surprise you in your monthly bills.

Would you be able to use the same numbers? If not, you’ll have to announce it to your social media, update your websites and other company materials, etc.

Would all the hardware be included in your package or the quote they give you? Some providers may bill you separately for routers, modems, and of course phones, etc-- although VoIP doesn’t need much hardware compared to other telephony installations!

Do network outages happen? How often? For this, look at clients’ testimonials about your provider’s reliability and speedy technical support.

Simply Technology offers business VoIP, while many providers in Detroit, MI focus on home-based, personal VoIP. Depending on the provider, business VoIP can easily scale from small to large. Functions your business needs in the immediate can be different from functions you’d potentially need later when your enterprise has grown, AND what your cousin’s store is using could be different from what YOUR office needs.

Once you’ve determined the needs of your business, talk to us!

About Simply Technology

Simply Technology has been providing technology solutions for businesses in the Metro-Detroit market since 2010.  We understand that technology can sometimes be very complex that's why we believe in technology at its simplest form. We show this by offering our Voice and IT Services with all the features and industry leading customer service your business deserves.

We believe in thinking differently, we believe in people and what we can collectively achieve. We go to work every day to help our customers succeed!

248-885-5515 27801 Harper Ave. Suite 100 St. Clair Shores, MI 48080 [email protected]

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3 Signs You Need Managed IT Services

Simply Technology Managed IT services give your IT people room to breathe, take stock of your goals and take action, instead of being stuck trying to stay on top of keeping your business running.

It’s overwhelming just to think of all the cornerstones of technology that form the foundation of your business. Your IT department keep those cornerstones stable and intact. In case you came in guns blazing without dedicated IT yet, managed IT services can do that for you!

Wondering if it’s time your IT team got a partner to help out? Or if it’s time YOU leave the IT to the professionals? Here are the top tells you need managed IT services pronto.

Your IT backlog is growing.

You’re seeing growth in your business and your Google Suite and Freshdesk account doesn’t hack it any more.

Or your existing IT people are struggling to keep up. Managed IT services won’t replace your IT team. Instead, MSPs (like us) become a partner in resolving issues and cleaning up tickets.

Hiring and training an IT team racks up expenses in time and money rapidly before you can even get anything done. Expert MSPs seamlessly dovetails with your network and starts to get things done fast, on and off hours.

You’re integrating new tech.

New technology, new servers, new applications, new management software… managed IT services are already familiar with most of these and won’t need time, trial and error to smoothly setup and implement everything. Any errors would be found and fixed easily. Your team and your clients would both get support during the transition.

You want an edge over your competitors.

An expert MSP (again, like us!) tailors their services for you and levels the playing field, giving you and your clients the same amount of support and technology the big fish in your field can afford through an in-house IT department.

Keep costs down and quality support up. Find out about Simply Technology managed IT services here.

About Simply Technology

Simply Technology has been providing technology solutions for businesses in the Metro-Detroit market since 2010.  We understand that technology can sometimes be very complex that's why we believe in technology at its simplest form. We show this by offering our Voice and IT Services with all the features and industry leading customer service your business deserves.

We believe in thinking differently, we believe in people and what we can collectively achieve. We go to work every day to help our customers succeed!

248-885-5515 27801 Harper Ave. Suite 100 St. Clair Shores, MI 48080 [email protected]

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5 Reasons Your Business Should Switch to VOIP

More and more businesses now switch to VoIP over their landline connections. The features and benefits far outweigh what you get from the old phone and jack. Customer service has become today’s main marketing cornerstone, you can beat your competitors simply through communication with your customers.

The bulk of customer service still happens through calls. That’s why every business needs VoIP.

Here are more reasons you should consider the switch:

1. It makes you look good.

VoIP technology makes it easy for even startups to operate with the same level of professionalism customers now expect from their experience with larger enterprises.

2. It’s cheaper without all that hardware and wiring.

All the pricey “add-ons” you have to pay for on a regular phone, like PBX capabilities, desk-to-desk calling, automated attendant systems, call routing and even music-on-hold, PLUS all the advantages of being mobile when using the internet, like remote users and voicemail to email: all this at a low cost AND without the headache of fussy hardware and cabling installations. Less fire hazard and clutter that way, too.

3. Remote users.

You (and your staff) get a VoIP number and you can answer calls anywhere with high-speed internet. Never miss a call. Hire remotely and cut down the overhead of having an office.

4. More than voice.

VoIP uses your existing internet connection to route telephone calls. A conversation is 50% silence. But no bandwidth is wasted. Every “silent” second is used by other bandwidth use. You get to use that bandwidth, for example, by sending files or images during the call. Impress your clients and customers.

5. It’s easy to use and troubleshoot.

It’s a nightmare when your landline is down and your business is at the mercy of your service provider’s technicians. VoIP is easy to install, easy to use, and easy to alter and fix, making it the popular choice for non-techie staff.

Communicate more effectively. Impress your customers. Learn about Simply Technology VoIP services here.

About Simply Technology

Simply Technology has been providing technology solutions for businesses in the Metro-Detroit market since 2010.  We understand that technology can sometimes be very complex that's why we believe in technology at its simplest form. We show this by offering our Voice and IT Services with all the features and industry leading customer service your business deserves.

We believe in thinking differently, we believe in people and what we can collectively achieve. We go to work every day to help our customers succeed!

248-885-5515 27801 Harper Ave. Suite 100 St. Clair Shores, MI 48080 [email protected]