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How to Thank Your Customers and Drive Business in 2013

The holiday season is the perfect time to give back and thank your customers for another year of business. This should be nothing new, as we should be doing this throughout the year with follow up phone calls and emails, however the end of the year ‘thank you’ can result in early returns in 2013. Even though we are all working with different budgets and have different goals in mind, these suggestions will come as a welcome surprise for your customers keep them thinking about your company in to the new year.

Handwritten Cards

The hardest budget to work with is no budget at all, but it doesn’t mean that you should ignore the idea of saying thank you. Think back to your childhood when you were in the same situation and mom or dad’s birthday was right around the corner. You sat down with a piece of paper and a box of crayons. And which cards do mom and dad they still have? Exactly, a hand written card is always the most meaningful. With no help from Hallmark or a template to work from, you are forced to speak from the heart and express how much their business really means to you.

Food

It wouldn’t be holidays without delicious treats waiting for us day after day, so on January 1 on New Year’s Resolution once again is no sweets. A box of chocolates, a gift basket of meats and cheeses or for those who are conscience of their diet, some exotic fruit can make a great gift. Go as far as buying an entire office lunch. Yes, the best way to a man’s heart is through his stomach and a great meal can stay imprinted in their mind of a long time.

Branded Items

This form of gift is the most tradition approach. A promotional product printed with your company logo and personal information can ensure that your customers always have your contact information. However, to leave a last impression, there are a few things to consider.

Useful – make sure the item is something they will use more often than not. Something like a personalized calendar that sits on their desk is something you know they will see 365 days of the year.

Relevant – The more relevant the item is to your business the more customers can relate to your company. If you’re in a difficult niche or having problems thinking of something concrete that people could relate to, explore custom stress balls. They have such a wide variety of shapes and sizes you are bound to find something. Does your company do multiple things or into creativity? Why not try a gift like a Swiss Army knife.

Quality/Quantity – As nice as it would be to find something that you could send to each and every one of your customers, sometimes that isn’t possible. It may also mean a little more if you spent your budget on fewer high end items for your best customers than a cheaper product for everyone. Finding a balance between the two could see bigger returns.

Gift Card/Coupon

It seems that everyone’s favorite gift for that hard to please person is a gift card. They eliminate the pain and frustration of looking for that particular something by giving them the option to choose. Gift cards are a great way to drive return business by giving them free money to spend with you! Coupons and promo codes are a fantastic way to drive new customers looking for last minute gifts. They can also be a simple thank you to your existing client base sent in an email or posted on your blog. Whatever you choose, it’s always important to follow up after the first of the year and welcome them to 2013!

Tips to Help a Small Business Owner Survive the Holidays

One of the hardest things to do as a small business is survive Q4 (October through December). Sales are coming in and you have to buy gifts, visit family, and have employees calling off on a regular basis. It’s tough to manage but there are a few tricks to help make surving Q4 as a small-business owner much easier.

Travel (Delays, Discounts and More).

Travel is something that can be difficult as a small-business owner. If a flight gets delayed or canceled, you are out hours of work and offline to handle any fires. It’s also expensive to travel during the holidays, so here are a couple of things you can do to save money and help prevent any major delays in travel. (1) Use a credit card that has a points system for estimated taxes, advertising and bills. By doing this you’ll earn points, which you can use toward your travel. (2) Book the earliest flights possible. Even if you don’t like to get up early, if you’re the first planes scheduled to take off, there is no one in front of you to cause a delay. If you wait until the afternoon and the entire morning is full of delays because of weather or seasonal travel, instead of a one-hour delay, you could now lose an entire day while you’re stuck at the airport. (3) Travel on off days, like Wednesday and Saturday. These days seem to be the cheapest because everyone travels for work on Mondays, vacation on Fridays and Sundays, and overnight trips on Tuesdays and Thursdays. You can also check on a booking portal 1/3+ days if you can change your schedule around. Client Gifts Although it's fun to shop and look through a ton of sites, during Q4 there is no time to find the perfect gift for every partner, client and employee. Because of this, look for gifts that everyone likes like corporate gift baskets and only order from sites that do mass uploads or bulk orders. Go to the website and look for the mass upload sheet and try to find one that is in excel. By doing this you can take your client and gift list and export it out of your CMS system, and then copy and paste it into the columns, saving you time and getting everyone’s order out on time. You can also usually get a better rate if you order all at once and from a bulk order form. Treat Yourself to a Hotel or Spa One of the most important things to do is plan a night or a vacation right after Christmas or in the New Year. Set a reminder for yourself that the season is almost over and you’ll actually get a chance to relax. Q4 is one of the most stressful times for small-business owners and it can easily drive you crazy. By having a reminder that you’re going to go on vacation after the season is over, you’ll not only be able to keep a little more calm, but it’ll also help give you something to look forward to when your busy season is finally over. Taken from www.manilla.com

Enjoy the Fruits of Your Labor

Running a small business can be exciting and exhausting at the same time. Sometimes, the small details of maintaining a business can get in the way of enjoying the fruits of the work. Consequently, savvy small business owners research useful tips to help them keep their business going and ensure that they have a chance to appreciate their success. Fortunately, these tips tend to be simple, but the application of them can make a world of difference.

Balanced Schedule

Small business owners have a lot to think about: marketing and advertising, customer questions and orders, employee supervision and income. As a result, a balanced schedule is an essential for a successful small business. Experts recommend that small business owners fill their daily schedules to the max, squeezing in as much as possible, but also that they find personal time when necessary, turning off the computer and the cell phone, and relaxing. A profitable small business is a good thing, but an owner that has no time for himself will get burned out quickly.

Effective Email Usage

An effective small business has an effective email system that enables users to set up folders for organizing the messages that come in. The other side of effective email usage is knowing when to respond to emails and when to step away. Managing emails could be an all-day process, and it is a waste of time and energy to sit in front of the computer answering emails for the better portion of the business day. Successful small business owners establish set times of day when they handle emails, and they let the emails wait until those times during the day.

Useful Marketing Strategies

A small business needs marketing strategies that will enable the business to grow and increase in profits. Marketing tips include business cards that represent useful items, such as pens, fridge magnets or writing pads, and email newsletters that keep interested customers informed about sales and new products. What is more, good marketing strategies recognize that the best customers are often the ones a business already has, and it has been noted that 80 percent of business activities usually derive from only 20 percent of the customers. As a result, business owners should focus a good portion of their marketing on retaining customers by keeping them interested in the business: special sales and discounts, promotional items and customer appreciation events.

Organized Filing System

Although handling files is not the most exciting work around, it is an essential part of managing a small business. Files enable business owners to find what they are looking for easily and prevent essential documents or pieces of information from getting lost and falling through the cracks. When tax day rolls around, you don't want to find yourself with a large tax deduction but without the receipt to claim it.

Professionalism in All Things

Small businesses often have a more approachable feel to them, meaning that customers are welcomed like one of the family. On the other hand, small businesses that get too much like family can lose some of the professionalism that every business needs. And when the small business begins to betray some of its weaknesses to customers, they might be inclined to shop elsewhere, no matter how much they like the owner or the business. As a result, small businesses should strive to maintain a balance between accessibility for customers and professionalism in the company-customer relationship. Taken from smallbusiness.chron.com

5 Things Your Website Should Do

Your website is the face of your business on the Web. It’s what greets your customers when they decide to check you out or get more information. It conveys your message, shows them what you’re about, and is often their first point of contact with your brand. So are you using your site effectively? Or are you giving off a tone and impression you may not even be aware of? Your website should: 1. Tell your story A visitor to your website is looking for information about your product or services to make a more informed busying decision. But that’s not all they’re looking for. They’re also looking for you. The messaging, visuals, and types of content/features you put on your website play a vital part in telling potential customers who you are and revealing your brand story. Social media has turned us all into voyeurs. We don’t just want to know why you’re competent at your job, we want to know what moves you. If I’m looking for a new lawnmower, there are hundreds of sites on the Web to choose for. I’m on your site hunting for cues as to why you are the company I should support. Your website needs to answer WIIFM (“what’s in it for me”) while giving me something to relate to and support. Maybe it’s that you excel in customer service. Maybe it’s that you donate 10 percent of your profits to a particular cause. Maybe you’re a family-owned business. All of that information is going to be taken into account when I look to make a decision. I’m looking for it, but are you giving it? 2. Address Core Business Goals Many times in the excitement/rush of putting up a new website, we grab a template, throw together some content, and let it loose without giving much thought to the purpose of the site or what we’re trying to accomplish. We think having a site that just exists is better than having no site at all. But what’s the point of having a marketing tool if you’re not benefiting from it? It’s a wasted resource.Your website should be looked at as an extension of your company, and tasked with achieving the same type of goals that surround your business. The goal of your site may be straight lead generation. Or it could be to get someone to pick up the phone or fill out a form. Or maybe it’s just to inspire donations or point users down some other path. You need to identify what your core goals are so that a solid conversion path can be created and built into your site. 3. Educate Outside of the other goals you identify before, one of the main benefits of your website will be to educate your audience. Your site will stand to not only inform them about your services, but to provide knowledge and insight about your industry or topics related to whatever it is you do. By doing this you’ll be able to establish yourself as a true resource. You may choose to educate your audience through status updates, through a blog, a newsletter, creating videos, or just sharing links to third-party websites. Whatever it is, work toward building your site up as a place for industry education. That’s how you’ll stand out and attract an audience that keeps coming back. 4. Show off your assets There’s nothing more frustrating for me than meeting with a client who appears to be purposely hiding their most interesting assets. They’re on Twitter, on Facebook, on YouTube, they’re blogging, and they’re creating content that is worthy of sharing. But then they’re either hiding it on their site or they’re not putting it on their site to begin with.

You work hard to create awesome stuff. Show it off!

Do you attend industry conferences where you speak on topics related to your business? Show people this.

Do you create video tutorials designed to walk people through common problems? Make sure people can find it.

Often, we’re sitting on a goldmine of content assets that we don’t even realize. Pull these things out of the basement, dust them off, and make them part of your website. Sometimes the best assets you can create are things you already had but didn’t do anything with. 5. Create an Experience Ultimately, this is what everything above leads to – creating an experience around your brand that your consumers will enjoy. If people enjoy their interaction with you, they’ll be back. If they don’t…they probably won’t. Taken from an article on www.smallbiztrends.com

Understanding PSI

Water pressure from the pressure washer is measured in pounds per square inch or psi. This pressure is the amount of force delivered to the surface being cleaned, and is the critical factor in breaking debris from that surface. PSI is determined by the orifice size of the nozzle tip and the flow rate (gallons per minute). For labeling purposes, the standard nozzle size for measurement is a #4 orifice, which delivers 4.0/gpm at 4,000psi. As nozzle sizes increase or decrease, psi fluctuates accordingly. Nozzle selection depends on the work, and the amount of pressure a surface can withstand before it is damaged.

While psi is a constant at the tip of the nozzle, the pressure decreases as its distance from the targeted surface increases. Experienced power wash contractors understand how to manipulate these distances for maximize both cleaning power and their time.

Because the pressure that contractors need varies a great deal, they get the most out of their equipment by adjusting the distance between the nozzle and the surface being cleaned. For less pressure and heat in the application, they hold the nozzle back, thereby increasing the distance from the surface. For increased pressure and heat, they hold the nozzle closer. Larger contract cleaners will use pressure washers that produce 4 to 6 GPM at 3,000 to 3500 psi at 200⁰ F for concrete cleaning. Vehicle washing can be accomplished using 1,500 to 2,000 psi.

Heat provides a tremendous advantage when cleaning grease and oil. A few Vent-a-Hood cleaners will use steam heated to 310⁰ F, while others will use units that deliver 3,000psi at 200⁰ F. However, some vent cleaners use electric, 1,000 PSI cold water washers hooked up to hot water (they must hand scrape more for this to be effective).

The psi for decks and other wood surfaces varies from 200 to 3,000, and must be carefully tested first, as too much pressure will cause the wood to fur. If this happens, you will need to sand the affected areas with fine sand paper or steel wool to knock off the furred surface. Many professional deck cleaners use a variable pressure wand (like the ST-54 36" Double Lance Wand) so they can adjust the pressure as necessary. Using low pressure, and letting the chemical (like Powerwash.com's DSR-49 Deck and Siding Restorer or DSR-50 Deck and Siding Restorer plus Stripper) do the work helps avoid furring. Test the effect of pressure on the underside of the deck.

Five Holiday Marketing Tips to Help Your Small Business Stay Profitable & Top of Mind This Year

Whether your business depends on the fall/winter holiday season for a substantial part of your annual revenues or you find it to be a slow time of year - remaining engaged and connected with your prospect and customer base is never more critical than now. And that means embracing the holiday season as part of your marketing strategy.

While sending holiday greetings are important, you may want to consider diversifying your online and offline marketing tactics to ensure your business or non-profit remains relevant and top of mind throughout the season and into the new year - with a healthy bottom line to boot.

Here are some marketing options to consider as part of your small business holiday toolkit.

1. Promotions, Incentives and Giveaways - That Needn't Break the Bank Promotions and incentives needn't be restricted to the mall and Main Street. Whatever your business or industry there is usually a season-appropriate discount, bundle, or giveaway that you can offer your customers.

When determining your offer, think about the season and what you can do to help your customers get through the stress and expense of the holidays - then create a compelling reason for them to act now. For example rather than simply discounting your services, offer a packaged offering: "Buy X service now and we'll provide Y for free in the new year."

Reducing your customer's burden can even be achieved with the instant gratification of a giveaway. These needn't be expensive. Even something as simple as offering a free holiday cookie or apple cider when they visit your store/business location can make you stand out. If you are a freelancer, you will know the cash flow pain that comes at this time of year. Nevertheless, don't be afraid to position your services for the holiday season and offer your clients special incentives, too. Find out what their holiday business plans are and offer them a "holiday special". This could be a value rate for bundled services or a repeatable cookie-cutter project that you can offer all your clients to help them out during the holidays. For example a logo/Web site festive re-design or fixed price marketing campaign would be appropriate.

2. Get your Web Site Ready for the Holidays If you have an online presence or operate an online business here are some simple ideas for prepping your site for the season:

Decorate your Web Site - It's a simple, often overlooked, tactic that adds a human touch to your operations and makes online shopping that much warmer and inviting for the consumer. A quick approach is to take a leaf out of Google's book, and pay a graphic designer to decorate your logo; it won't cost much and can be reused each year.

Don't forget Social Media - Consider customizing your Twitter page and Facebook logo for the holidays too.

Check that all of your online merchant tools are working properly. There is no surer way to lose a customer than broken links.

3. Tie Holiday Themes into Your Sales Strategy

By featuring a product or service every day or every week during the holidays. Whether you sell to consumers or business customers this is a great themed way to raise awareness of the diversity of your offerings and shift extra stock!

4. Don't Forget to use Email - Properly!

While email is generally overused it is still an inexpensive and easy-to-implement option for maintaining contact with existing customers. To be effective, do remember that mass email marketing should only be used to communicate with those you have already done business with or who have expressed an interest in your business or services and have asked to receive email from you - otherwise known as permission marketing.

Here are some tips for using effective email marketing to support your holiday marketing efforts:

Keep the e-mail short, sweet and with direct links to your promotional offers rather than the home page - You want to make the process as easy as possible for your customers.

Clearly state the intent of the email in the subject line - For example, "Thank You for Your Business in 2012 - Here's a Special Offer Just for You".

Segment your customers according to their buying habits - Most commercially available email list management programs have a variety of tools that can help you make sure your readers only get messages that are relevant to them.

Be festive in your design - It's the holidays after all!

Follow the rules of the road - Don't forget that online marketing is regulated, so whatever tactics you employ be sure to follow government guidelines that apply to list management, SPAM, and other rules of the road.

5. Beef up your Customer Support

Before you start any new holiday marketing venture, it's absolutely vital that yourcustomer support processes operate efficiently. Proactive measures such as email marketing campaigns and displaying customer reviews on your Web site can help increase your consumer trust. But, if the staff and infrastructure are not in place, you're wasting your time. Consider hiring a few temporary holiday staff to help you keep things running smoothly.

Taken from an article on www.sba.gov

Frosted Pumpkin Cake

CAKE:

10.1 ounces all-purpose flour (about 2 1/4 cups)

2 1/2 teaspoons baking powder 2 teaspoons ground cinnamon 1/4 teaspoon salt 1 cup packed brown sugar

1/4 cup butter, softened 1 teaspoon vanilla extract

2 large eggs

1 (15-ounce) can pumpkin

Cooking spray

FROSTING:

2 tablespoons butter, softened 1/2 teaspoon vanilla extract

1 (8-ounce) package 1/3-less-fat cream cheese

2 cups sifted powdered sugar

Preparation

1. Preheat oven to 350°.

2. To prepare cake, weigh or lightly spoon flour into dry measuring cups; level with a knife. Combine flour and next 3 ingredients in a small bowl, stirring with a whisk.

3. Combine brown sugar, 1/4 cup butter, and 1 teaspoon vanilla in a large bowl; beat with a mixer at medium speed until blended. Add eggs, 1 at a time, to sugar mixture; beat well after each addition. Add pumpkin; beat well. Fold in flour mixture. Spread batter into a 13 x 9inch metal baking pan coated with cooking spray. Bake at 350° for 25 minutes or until a wooden pick inserted in center comes out clean. Cool completely in pan on a wire rack.

4. To prepare frosting, combine 2 tablespoons butter, 1/2 teaspoon vanilla, and cream cheese in a medium bowl; beat with a mixer at medium speed until blended. Gradually add powdered sugar, beating well. Spread frosting evenly over top of cake.

Taken from www.myrecipes.com

So, When You Can't Use Plain Water, What Can You Use?

There are multiple applications for pressure washers, and one that is gaining popularity is blasting with alternative media, with or without water. This procedure consists of cleaning by blasting particles sof solid material onto the surface. In some cases, you can even use your existing equipment and simply change out the attachments depending on the media being used. the harder materials are used for abrasive jobs whereas the softer media is used at lower pressures to clean less resilient surfaces.

Besides doing a great job of heavy cleaning such as paint strippings, alternative media has a growing acceptance among environmentally aware users looking for applications for renewable materials.

Use of any alternative media or pressure cleaning wquipment is never without risk. Significant damage and/or injury can occur if used improperly. Be careful to read and understand all safety precautions prior to using any blasting equipment. Take advantage of supplier training programs and don't be afraid to ask questions of your product representative.

Taken from the August 2011 Edition of Cleaner Times

5 Simple Tips To Keep Your Small-Business Finances in Order

Small business accounting is one of those back-office tasks that never cross your mind when you decide to run your own business, and yet it sucks up your day and makes running a successful business that much harder. Here are 5 tips to help owners try and tackle their accounting practices.

Keep it separate. That new backpack for your kids isn’t a business expense, but your business credit card was handy so you used it. Sure, you can pay back your business for a personal expenditure, or the other way around, but if you’re going to do it right you actually have to record an accounting transaction. Things get complicated fast, and you don’t need that headache. By keeping separate bank and credit card accounts for business and personal, you’ll save yourself hours of work and make it easy to keep track of deductible expenses in one place. Some applications can automatically handle the behind-the-scenes accounting for crossover expenses, but even so, we recommend handling business and personal finances as independently as possible.

Call in a pro. Since the days of the abacus, accountants have been trusted and respected allies to small business owners everywhere. Their intimate knowledge of the profession as well as tax laws in their jurisdiction will save you money almost every time. I know how tempting it can be to save a buck and do it yourself, but it’s almost never more cost-efficient in the end. An accountant will almost always find more deductions and keep you penalty-free. On that note, the cleaner your records, the fewer billable hours you’ll have to pay, so make sure you’re organized year-round. But when things get technical or taxes are due, save yourself the money, time and headaches and call in a trusted professional.

Pencil it in. Actually, use a pen. A permanent marker even. Set aside about 15 minutes every week — that’s the equivalent of just one Facebook visit every seven days — to organize your finances, and don’t let other things take priority during this time. You’ll have more insights into your business, be able to make more informed financial decisions and have everything organized when tax time approaches. Something always feels more pressing than your finances. But when you find the time every week, you’ll feel your stress levels — now and at year-end — fall fast.

Consider your people. When you’re looking for insights into your businesses spending, don’t forget to properly track what is likely one of your biggest expenses: labor. Whether you’re paying a full staff or you’re the only one on the payroll, make sure you’re tracking the costs of wages, benefits, overtime and any other costs associated with labor. By tracking your spending on labor, perks and benefits, you may find you have more money to incentivize your employees — or that you’re outspending your budget. Either way, doing the math now can help you make better decisions later.

Finally, don’t forget to get paid. This one seems pretty obvious, but you would be shocked at how many small business owners don’t properly track invoices and customer payments. If you’re not keeping proper records that you can make sense of at a glance, it could be months before you realize you have outstanding invoices. You could be collecting payments late, or missing some altogether. Make sure you’re properly tracking all payments due and recording when each invoice is paid, how long customers generally take to pay, and which customers you’ve had difficulties collecting payments from in the past.

Taken from the 10/24 article from forbes.com

#spraymart #Small business #Pressure washer #pressure supply #after market parts and accessories

Improving Efficiency In Your Business

Balanced Schedule

Effective Email Usage

Useful Marketing Strategies

Organized Filing System

Although handling files is not the most exciting work around, it is an essential part of managing a small business. Files enable business owners to find what they are looking for easily and prevent essential documents or pieces of information from getting lost and falling through the cracks. When tax day rolls around, you don'Improvingt want to find yourself with a large tax deduction but without the receipt to claim it.

Professionalism in All Things

Small Business Marketing Tips

Marketing is the key to building awareness of your company amongst your current and potential customers. You want to reach the ones who are not doing business with you while still retaining and strengthening those you already have relationships with. Here are 7 low-cost but highly effective marketing tips to help any small business find customers and generate sales quickly:

1. Don't Advertise Like a Big Business Big businesses advertise to create name recognition and future sales. A small business can't afford to do that. Instead, design your advertising to produce sales... now. One way to accomplish this is to always include an offer in your advertising - and an easy way for prospective customers to respond to it. 2. Offer a Cheaper Version Some prospective customers are not willing to pay the asking price for your product or service. Others are more interested in paying a low price than in getting the best quality. You can avoid losing sales to many of these customers by offering a smaller or stripped down version of your product or service at a lower price. 3. Offer a Premium Version Not all customers are looking for a cheap price. Many are willing to pay a higher price to get a premium product or service. You can boost your average size sale and your total revenue by offering a more comprehensive product or service ...or by combining several products or services in a special premium package offer for a higher price. 4. Try Some Unusual Marketing Methods Look for some unconventional marketing methods your competitors are overlooking. You may discover some highly profitable ways to generate sales and avoid competition. For example, print your best small ad on a postcard and mail it to prospects in your targeted market. A small ad on a postcard can drive a high volume of traffic to your website or generate a flood of sales leads for a very small cost. 5. Trim Your Ads Reduce the size of your ads so you can run more ads for the same cost. You may even be surprised to find that some of your short ads generate a better response than their longer versions. 6. Set up Joint Promotions with Other Small Businesses Contact some non-competing small businesses serving customers in your market. Offer to publicize their products or services to your customers in exchange for their publicizing your services to their customers. Cross-promotion usually produces a large number of sales for a very low cost. 7. Take Advantage of Your Customers Your customers already know and trust you. It's easier to get more business from them than to get any business from somebody who never bought from you. Take advantage of this by creating some special deals just for your existing customers ...and announce new products and services to them before you announce them to the general market. Also, convert your customers into publicity agents for your business. Develop an incentive for them to tell associates and friends about the value of your products or services. An endorsement from them is more effective than any amount of advertising - and it is much cheaper. Each of these 7 marketing tips provides a simple, low-cost way for any small business to find customers and generate sales quickly.

Troubleshooting a Surging Pressure Washer

If you pull the trigger on your pressure washer and the pressure is good for a moment then falls off, you've got a surge problem. Also, when the trigger is released, pressure builds up to normal levels. This is generally a sign that the water supply cannot provide the flow rate (gallons per minute) required by the pump. Here are a few things you can do to rectify the situation.

1. Make sure the supply is not restricted; that there are no under-sized fittings and the inlet screen is unobstructed.

2. Make sure the flow rate of the water supply is sufficient for the pump. First, find the capacity of your pump in gallons per minute (gpm) as shown in the Water Supply. Then determine the flow rate of your supply by measuring the gallons that can be delivered in one minute. If your supply does not deliver the gpm your pump requires, do not use the pump. It will suck air, causing cavitation which can quickly damage pump components.

3. Check for leaks in the supply fittings. Any leak will cause the pump to draw air and perform poorly.

Tips to Build Business Credit

From buying supplies and equipment to paying travel and conference expenses, business owners use credit to help them finance aspects of their businesses. Good business credit is important when you apply for other financing, such as loans, for your small business. Perceptive business owners concern themselves with building business credit from the onset of business. Here are some tips to consider...

Credit Tip #1: Pay Every Bill on Time

Missing just one payment may have a negative impact on your business’s credit, even if the bill was only for a few dollars. You must pay your business’s bills on time, or face consequences.

Credit Tip #2: Pay Your Bills via Speedier Methods

Most businesses are using ACH, EFT or wire payments to reduce paper waste, postage, personal time and speed up payment postings.

Credit Tip #3: Keep Your Business and Personal Finances Separate

Make sure to setup separate bank accounts for your business and credit cards under the business name. Only self-fund as last resort to ensure tracking business financial information accurately.

Credit Tip #4: Keep Your Credit Card Balances Low

First, get a credit card for your business. This will help you build a credit history. Second, keep your balances as low as possible. If you can manage a zero balance every month, then do it.

Credit Tip #5: Check Your Credit History and Rating Annually

Paying your debts on time should lead to a stellar credit history. Make sure to setup an account with Dun & Bradstreet and monitor at least annually to ensure accuracy.

Credit Tip #6: Maintain Open Lines of Communication with Vendor

If there are cash issues resulting in slow payments notify your vendors Credit department. Keeping open lines of communication is mutually beneficial for the relationship.

Credit Tip #7: Only Offer 30 Day Payment Terms

Cash flow is the life blood of your business. Without timely cash in-flow you might struggle meeting obligations with your creditors.

Redesigned Legacy 360 Pivot Reel Saves You Time and Money

The Legacy 360°Pivot Reel comes ready to use right out of the box saving you time and money. Its new design allows for immediate mounting into a square tube receiver. You no longer have to worry about creating custom options to mount this durable reel. Simply drop the reel into the receiver and you are on your way. Here are some other benefits of the Legacy Hose Reel:

Legacy hose reels were designed for ease of use and durability in commercial

pressure washer applications.

Offering 100' and 200' reels in both a fixed base and 360 degree rotating base.

The oversized reel holds the advertised length plus leaves additional space reducing

the difficulty of reeling hose. The unique extended swivel improves the hose

connection and reduces hose wear and stress.

Features:

1. Rugged heavy-duty construction

for commercial applications.

• Heavy gauge steel fabrication

• Gloss black powder coating

• Easy to use brake mechanism reduces unwinding backlash

• Oversized heavy-duty locking mechanism prevents slippage

during reel operation.

• Durable handle

2. “Flip-Over” hose guide:

Allows ease of use from either side of the reel

3. Oversized:

Oversized to easily fit the advertised length of hose. When we say

100' we mean 100+ feet will easily fit.

4. New swivel design:

The reels come with an extended swivel which prevents

bends and stress on the hose where it attaches to the reel. Swivels carry a

two year warranty.

5. Rotary mount:

360 degree rotation with an oversized heavy-duty locking

mechanism. Allows for continual alignment with the hose.

• Mount to round or square tubing

6. Fully assembled:

Ready to use out of the box. Saves time and money.

Specifications:

• 5000 psi

• 325°F

• 100' and 200' fixed base

• 100' and 200' 360 degree rotating base

• High pressure double seal swivels.

• Reels equipped for 3/8" hose. Easily convertible

to 1/2" hose with the change to a 1/2" swivel.

• 2 year warranty

Rising Shipping Costs Prove Challenge for Small Businesses

With ever-soaring fuel costs and the resulting rise in shipping rates, many businesses may find their profit margins shrinking even as production increases. With the recent rise in shipping rates, business owners are looking for ways to reduce shipping costs. Small businesses must continually adjust their practices to survive and grow in today's economic climate. Adapting to rising shipping costs is something your company can't afford not to do.

Shipping Strategies - Here are a few in house strategies your business can perform to help keep shipping costs at a minimum:

Postage meters are an inexpensive way to save time and money for companies that either ship very small light weight products or for which shipping is a smaller portion of their overall product delivery. A Postage meter will weigh packages accurately, assess precise postage charges and print the shipping label. By taking the guessing out of shipping estimates, both your company and your customer will be satisfied, and shipping overages will be eliminated.

Compare services and pricing for each carrier on common shipping requirements. Factor in delivery time as well as shipping costs; customers satisfaction is higher when delivery times are shorter. Eventually you'll gain a picture of what shipping criteria is best serviced by which service. For example FedEx Express has overnight and 2-day delivery options for small packages, but if your shipment is heavier (more than 10 pounds) and isn't under strict time constraints, it might be more cost-effective to use FedEx Ground service.

Be sure every vendor invoice is reviewed for hidden fees. Vendors can inflate "Shipping and Handling" fees to compensate for lower priced items.

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Spraymart Customers - The Most Important Part of Our Business

At Spraymart, we all agree that customer service is one of the most important parts of our company's overall business practices. Without our customers we wouldn't have a business. With this being the case, we have taken certain steps to ensure the customer service you receive at Spraymart is the best in the business. Our team of experts work daily to go above and beyond for our customers providing them with an ease of doing business that is second to none.

In today's world of bigger, faster, better, Spraymart is the company that gets it right the first time, and if we don't, we quickly rectify our mistakes. Customer service improvement is consistently an emphasis of how we conduct business now and in the future. Our goal is to not only meet our customers expectations, but to exceed them and every possible turn. Unmatched customer service is the foundation of our business and with it we help provide a platform of continued growth to help build the partnerships we establish. We look forward to working with you and helping your business to grow.

#spraymart #customer service #Pressure washer #pressure supply

Legacy Hoses Meet High Cover Resistant Standards

At Spraymart, one thing we do to ensure high quality is make sure all of our hoses meet the most rigourous cover standards which is Class A ORS or Oil Resistance Standard. This makes our hoses much more durable, they will withstand harsh environments like oil and gas fields, food production facilities, agricultural facilities like hog houses. Overall with these rigourous standards, you are guaranteed a hose that is tougher and will last longer.

Rubber hose is used to convey petroleum products both in the crude and refined stages. The aromatic content of refined gasoline is often adjusted to control the octane rating. The presence of aromatic hydrocarbons in this fuel generally has a greater effect on rubber components than do aliphatic hydrocarbons.

Aromatic materials in contact with rubber tend to soften it and reduce its physical properties. For long lasting service, the buyer of gasoline hose should inform the hose manufacturer of the aromatic content of the fuel to be handled so that the proper tube compound can be recommended for the specific application.

The effects of oil on rubber depend on a number of factors that include the type of rubber compound, the composition of the oil, the temperature and time of exposure. Rubber compounds can be classified as to their degree of oil resistance based on their physical properties after exposure to a standard test fluid.

In this RMA classification, the rubber samples are immersed in IRM 903 oil at 100°C for 70 hours. As a guide to the user of hose in contact with oil, the oil resistance classes and a corresponding description are listed.

Physical Properties After Exposure to Oil Volume

Class A (High oil resistance) +25% 80%

Class B (Medium/High oil resistance) +65% 50%

Class C (Medium oil resistance) +100% 40%

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