WHAT I LEARNED ON MY CALL WITH TICKETMASTER
(I recorded the conversation but can’t post it because it’s illegal to record someone without their knowledge so here’s a summary based on me re-listening to the conversation a few times.)
First of all, this man was extremely knowledgable.
He told me to think about the boosts “as a race.” You do these things to get a better chance of receiving a presale code. Now the number of those who applied for presale far outnumbers the number of seats they have to sell for presale SO they go through and determine those who will receive the code by looking at our place in line, our activity, and all of that. IT IS NOT RANDOMIZED. It is based on your place in line, as well as other factors in an algorithm to determine who gets the codes.
HIM: “I don’t want to say it’s a lottery. It’s definitely not. There is some sort of selecting process that they go about taking.”
This being said NOT EVERYONE IS GUARANTEED A CODE FOR PRESALE.
ME: “Rumors are going around saying that not everyone is guaranteed a presale code, is that true?”
HIM: “So just because you signed up for verified fans does not mean you are guaranteed a presale code.” …… “The number of those signed up outnumbers the seats we have for presale.”
Secondly, there is an option to EXCHANGE TICKETS. Basically, during presale you can buy tickets and then come back during general sale and pay a 9 dollar exchange fee and get BETTER TICKETS. Most artists allow this. Taylor should be doing the same!
HIM: “She should allow exchanges. Lady Gaga was exchangeable. Katy Perry was exchangeable.”
HIM: “Yeah, not to put Taylor Swift on the same level…”
Thirdly, YOU CANNOT USE THE PRESALE CODE TO BUY TICKETS AT MULTIPLE LOCATIONS.
This is in attempts to stop scalpers from getting a code somehow and buying thousands of tickets. You are LIMITED TO A CERTAIN NUMBER OF TICKETS PER CODE. PER ACCOUNT.
Fourthly, YOU CAN ENTER THE CODE IN MULTIPLE TIMES. The code expires once you purchase tickets!
HIM: “The code won’t be expired until the process is complete. If you enter the code in to see if it works then want to go home and buy it later, it will still work. As long as you haven’t made the initial purchase the code will still work.”
