Windows update Error 0x80070005
This is one rather common Windows update error and it usually appears when system updates. Windows update is an important task for your computer. Acquiescently, operating system is set to detect available updates automatically on a regular basis and then download and install updates on request. Alternatively, you can manually check possible updates and install them. Installation of Windows updates can protect computer from system vulnerabilities so that computer can work in secure status. Besides, the updating is able to update Microsoft software for instance Microsoft Office. The update process may fail to work smoothly when you try to install a certain update and you may get errors and the error code 0x80070005 is one of the most common issues.
The error code is also described as ACCESS DENIED and it usually appears when you lack of permissions of file or registry which are demanded when reinstalling updates. That’s because file or registry permissions might have been modified by virus or malware. However, more often, the error covers a wide range of situations, making it hard to find out the exact reasons. Apart from circumstances mentioned in previous parts, the error may also happen when you try to activate Windows or connect to network. Despite of that, the causes of the error are almost the same, thus it’s quite easy to deal with the problem.
Common causes of the error code
Error 0x80070005 occurs when you attempt to install system updates and you do not get the required permissions to do the operation. This is apparently on account of computer’s security settings and policies. Supposing that you are logged in system as standard account instead of an administer user or make inappropriate settings in the local group policy management utility , then you are far more likely to run into the problem when you try to install Windows updates or other applications.
This error also happens even though you are indeed logged in as an administrator user. For that matter, the possible causes relate to User Account Control, antivirus programs or configures in Local Security Policy. For example, if the error 0x80070005 occurs when you are trying to access a share folder built via network, then the possible cause will be the sharing and security settings of that shared folder.
In addition, malware on your PC can also become the reason, as malicious software or virus may block any actions. In that case, computer users should update antivirus software and remove malicious applications and infected data.
Method 1: Switch user account to an administrator account
An administrator is the user who is allowed to make changes on computer and changes will influence other users of the PC. Administrator account is able to configure security settings, manage software, hardware and all files on the computer and make changes to other users. Some administrator account is password protected, and in that case you need to know the password to log on the account.
Step 1
The easiest way is to restart computer and log in with administrator account. If you do not want to restart computer, then you can switch user account to administrator with following steps.
Step 2
Click Start button and choose “Control Panel” on which you can see the User Account option. Click and open it.
Step 3
You can see all user accounts on the User Accounts window, and then please select the one that represents your user account. Go ahead and click “Change the account type” and enter password if required.
Step 4
Then log out Windows and log back in once again, after which you’ll have the same access rights to all operations as administrator account. Then you can try installing Windows updates now.
Method 2: Scan for malware and virus
If your computer has installed antivirus software, please make sure the software is always up to date. If you haven’t had antivirus software installed on your computer, you can use Microsoft Safety Scanner which is freeware and can be used to scan system for computer viruses and malware. Though it’s not full-featured software and can’t provide real-time protection against virus, it can be used manually on a PC and scan computer which contains any potential infection.
Step 1
Download Microsoft Safety Scanner from Microsoft website and get it installed on your computer following its installation instructions. Make sure you add a shortcut of Safety Scanner on desktop.
Step 2
Double-click the Safety Scanner shortcut icon on the desktop and get it started. Next click “Scan Type” and “Full Scan” in sequence and continue to click “Next”.
Step 3
It starts scanning process and you need to wait for it to complete. This process may take some time and after the scan is done, you can remove all detected viruses or malware entries. Restart computer and try again to run Windows Update.
Method 3: Fix network Errors
As to the error code 0x80070005 which happens to shared network resource, you need to alter sharing permissions of the folder in question:
Step 1
Find the shared folder on your computer and right-click it to view its Properties.
Step 2
Click the Security tab and select “Add” and “Advance”. Click “Find now” and wait for a while and then choose “Everyone”.
Step 3
Click “OK” to confirm and “Apply” to get settings applied. Then close the window and the folder will be shared to everyone who is able to connect to your network.
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