About topping up Nomad esims, in the guide it says that all I have to do it buy the top up and that's it. I have done that for one of the esims that have activated and it ran out today but the top up still hasn't been used. Does it not turn on automatically? Do I have to press something?
Here's an old ss of the active esim
And this is an ss of it after the data ran out today
[the asker followed up with "Nvmd it started working! Thank you for all your hard work in general tho! 💜"]
yeah, so this happens because Nomad doesn't add the top-up amount to the original eSim (so if, as here, you get a 5 GB eSim and then a 3 GB top-up, it won't read "8 GB"): instead, it replaces the "5 GB" marker with the new "3 GB" marker once the original 5 GB plan is used up and just the 3 GB top-up remains.
the reason it reads "plan not yet started" here is because the 5 GB plan has been all used up, but the 3 GB plan has not been started yet--the person connected to this esim just happened to pause in their data usage exactly at that point (or the original 5 GB plan expired / ran out of time, but you still had a top-up waiting).
the new 3 GB plan then started to read "active" again once they used a little bit more data, causing the top-up to activate. the top-up will always activate automatically as soon as the person connected uses any more data: there is nothing you need to do to activate it.