#b2c operations

[anchantoinsights]

Launching Successful eCommerce Logistics in Malaysia: SnT Logistics

Challenges and Requirements

To fulfill requirements from their customers and to serve more eCommerce sellers, they needed a technology platform that could align with their business operations & accommodate newer innovations & integrations as required:

1. Integration with eCommerce marketplaces

Historically, SnT Global closely worked with a B2B customer base. Thus, to establish themselves amongst eCommerce brands and retailers, they needed a platform that was directly integrated with leading marketplaces such as Lazada, Zalora, PG Mall, PrestoMall, LeLong, Qoo10, Etsy, Amazon, eBay, amongst others.

With stringent SLA & other specific requirements from such marketplaces, it was imperative to get a platform that could help them tackle all nitty-gritties and enable seamless logistics.

2. Lack of Automated Processes

While the company was flourishing in B2B fulfillment, they were just starting with B2C operations. Managing B2C fulfillment processes manually meant a higher possibility of errors leaving scope for improvement. Lack of automated processes further led to repetitive functions, and a complex set of processes.

3. Custom Enhancements & Integrations

SnT Global believed in being self-reliant, which is why they were always optimizing their processes for better services. For the same reason, they were looking for a platform that would be capable of handling customizations & integrations without affecting the existing API integrations across marketplaces, last-mile carrier partners, POS systems etc.

Solution & Outcomes

The first results came very quickly after the implementation of Wareo. Snt Global's operations became more efficient, they could serve more customers more rapidly without scaling their expenses. Wareo's direct integrations with eCommerce and logistics ecosystem actors offered new opportunities for the company to develop its activity.

Read in Detail the solution and outcomes @  https://my.selluseller.com/resources/casestudies/launching-successful-ecommerce-logistics-in-malaysia-snt-logistics

[good-emergency-plumber-ejp]

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Know More about API<\p>

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