Digital Transformation Digital transformation is the integration of digital technology into all areas of a business, resulting in fundamental changes in how a business operates and the value they deliver to their customers. Put simply, it’s about changing the way a business interacts with its customers and how they provide their customers with a #consistent #experience whenever and wherever they need it. Customer experience and customer satisfaction are viewed as the leading influences in implementing digital transformation strategy. The companies that do transform digitally are creating highly engaged customers and these customers are: 🌟Six times more likely to try a new product or service from their preferred brand 🌟Four times more likely to have referred your brand to their friends, family and connections 🌟Two times more likely to make a purchase with their preferred brand, even when a competitor has a better product or price Furthermore, highly engaged customers buy 90% more frequently, spend 60% more per purchase, and have 3x the annual value (compared to the average customer). What does digital transformation means to you? #GetbrandedToday . . #blogsbytoyachin #blogsbytoya #branddeveloper #contentcreator #digitalmarketer #digital_art #digitaltransformation (at Stavanger, Norway) https://www.instagram.com/p/B3r7cqWF64K/?igshid=1tj2s9wq78get