CHATBOT PLATFORM | Enable Instant Interactive | Automated Conversations with Chatbot | karix.com
ENHANCE YOUR CUSTOMER ENGAGEMENT WITH KARIX CHATBOT Karix chatbot allows you to eliminate information clutter & comes with a seamless integration process for installation on mobile or desktop. Here are some of the use-cases where Karix chatbot can assist your business.
Processes Automation Attend to user & system-initiated requests, provide product recommendations based on need, process orders, track order or raise requests on orders. Automate internal employee training with chatbot that support storytelling.
Offers & Coupons Send personalized offers based on your consumer’s purchase history & loyalty levels.
Referral Programs Run programs by sharing links or codes for online & offline referrals. Gratify your customers with offers to promote referrals.
Customer Support Provide customer service assistance & post purchase support for returns, information exchange, refund status updates, warranty activation & repair services.
Loyalty Programs Provide your customers with information on their loyalty levels, points earned, redemption options or links & relationship history.
Geo Marketing & Store Locators Based on your customer’s geo location or pin code information, enable discovery and increase footfalls. Extend directional support with map location. Offer promotions based on customer location.
Product Information Share product specifications & variations (high value goods like furniture, electronics, etc.) in the form of brand or product updates & brochures with rich personalised content. Send inventory updates & availability status or accept advance orders for out of stock products.
GET THE MOST OUT OF KARIX CHATBOT Our chatbot platform provides the most sought after services and features that are required for a convenient and delightful customer experience.
Supports Rich Content & Media sms-platformSend plain text or rich formatted text to user with hyperlinking. It can also support carousels and other rich media files including Image, Video, Audio & GIF.
Build Interactive Flows sms-platformBuild interactive flows that take the user through a unique journey experience.
Auto-push with SMS sms-platformAutomate push campaigns by setting the target audience, frequency, location, delivery automation, real time analytics, full API, import & export data.
Personalization & Localization sms-platformPersonalize push campaigns by modifying message content with corresponding Tag values as collected from user data. Address your users by their name & use any of their preferences in the message.
2-Way Interaction sms-platformAbility to receive in-context responses for the user.
Analytics sms-platformReal time analytics, with import & export data options.