Fix HP Compaq Computer Stops at Black Screen with Flashing Cursor Issue
Most of the time when the HP Compaq computer is turned on, boot menu appears on the screen with various boot options.
When the computer is turned on, a boot menu displays on the screen with several boot options to choose from. Irrespectively the selected boot option, the device stops responding and show up a black screen with only a blinking cursor located in the upper left corner of the screen. The problem happens suddenly before the computer usually starts loading Windows Vista. Before applying any solution to overcome the problem, it is advisable to contact Compaq Laptop Customer Service to get quick help and support by the smart techies.
Below you can find some of the steps to resolve the blank screen-
Firstly remove CDs, DVDs, or memory cards from the computer device
Disconnect all devices connected from the computer except the original mouse, monitor, and keyboard
After this, you need to restart the computer
Here you have to press the F10 key frequently during the first startup screen until the Entering setup message displaysOnce you complete the process simply press the F5 key to restore the defaults. Here you have to use the arrow keys to select “YES”, and press “Enter”
Here you need to press the F10 key to save the changes and then exit. Use the arrow keys to select YES, and press Enter
Here the computer restarts
When the system restarts you will find and “Advanced Boot” Options menu displays select Last Known Good Configuration and press Enter
Restart the computer. Press the F8 key repeatedly during the first startup screen until the Advanced Boot Options screen displays
Select Safe Mode from the Windows Advanced Options Menu and press Enter
Use Microsoft's System Restore feature to restore your computer to an earlier time and correct the issue
Click Start, click All Programs, and then click Accessories
In Accessories, click System Tools, and then click System Restore
It might take a few seconds for the System Restore window to open
In System Restore, click NextA list of restore points displays
Select a restore point with a date and time when the computer was known to be working correctly and click “Next”
On the confirmation screen, click Finish. Click “Yes” to continue
For more help and support for Windows 8 feel free to call our toll-free Phone Number for Compaq Computers (+1-800-439-2178), where you will have quick support from the certified engineers and professionals who are always ready to cater their customer with reliable support and guidance. The number belongs to our support service where you can have complete online support via online chat and invoice email. Our service works as a third party service solution that is hooked with smart techniques and advanced technologies.
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