#cops office

[davidccouper]

More On Sentinel Events

More On Sentinel Events

  [The concept of Sentinel Events comes from the medical field and, as many of us suggest, is a way for police to also learn from their “mistakes” in a “no-blame, no-shame” atmosphere.] “A straight news account from the Boston Globe lays out a Sentinel Event.“Two features of strong interest: 1.  The DA and the police have pledged to lay out their full investigative file. 2.  Linked in the story…

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[davidccouper]

Chief Noble Wray on Policing

Chief Noble Wray on Policing

https://vimeo.com/157444224

Some excellent remarks on the art of policing!

I had the pleasure of working with Noble Wray when I was chief in Madison. He was fairly new to the department when he came to help me with the transformation and to both diversity and new thinking to an all-white command staff.

It was a time of major transformation (our second one!) as we began to implement Dr. W. Edwards…

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[davidccouper]

"Wowing" Police Customers in Kalamazoo

“Wowing” Police Customers in Kalamazoo

[The following are key excerpts from Capt. Jim Mellary’s recent article on the COPS website, “The Factor of WOW in Procedural Justice and Police Legitimacy: Promoting Public Trust and Confidence through WOW Service and Servant Guardianship.” It may be at first difficult to understand, but police need to consider citizens as “customers.” It is a very essential part of trust-building in our…

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[davidccouper]

Smile, You're on (Police) Camera!

Smile, You’re on (Police) Camera!

A mobile video surveillance company has donated body cameras to the Ferguson, Mo. Police Department. The department did not have body cameras at the time of the fatal encounter with Michael Brown. Body cameras have eight hours of recording life and a police radio interface. The number of police departments in the U.S. using body cameras has been increasing, according to the Associated Press.…

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