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When is 'coaching not coaching?
Having been designing and delivering learning and development activities to support the development of people’s coaching capabilities, along with practical toolkits, for the last 25 years, I have some pretty strong views on what coaching actually is, and what it is not. Maybe I’m just being pedantic, but the term ‘coaching’ is thrown around, often describing a host of different activities each…
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Get more from your 1:1 meetings
The reason is unsurprisingly simple. I recently read a report indicating that the leading reasons for American Workers quitting are: Lack of growth opportunities A connection gap Their manager A manager has a direct influence over people’s relationship to these 3 items and one way that a manager can add value is through the quality and quantity of their interactions with their people, not…
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"Why do I need a manager?"
There is current trend amongst tech companies to remove middle management, obviously as a cost-saving exercise, but perhaps also because the role of ‘middle-manager’ as we have known it has become redundant. Earlier in the week I read an article describing a company in the US who, when interviewing for new recruits ask this one question: “What is it that you expect of your manager?” Amongst…
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The case for an external coach
Over the years I have had many opportunities to introduce managers to effective coaching process and skills, including extensive workshop practice. Part of my messaging is that effective coaching provides a mechanism for managers to move away from the still too prevalent ‘tell and sell’ style of managing people, and instead move towards a more trusting relationship of ‘consult and join’…
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A person is reluctant to being coached
There are many reasons why there may be some reluctance. For many people it is a result of misunderstanding what coaching actually is, perhaps reflecting on experiences with sports coaches who do a lot of ‘telling’ and not actually coaching. Or it may be the result of past experiences that have left some scars. For some, the reluctance is derived from an unwillingness to accept/admit that they…
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What is coaching? I can tell you what it is not ...
What is coaching? I can tell you what it is not …
I’ve spent many many days working with managers teaching coaching process and skills. This is highly motivating to me as I see taking a coaching approach to managing people as one of the easiest mechanisms for a manager to develop into good leadership practices, at least on a day to day basis. Having seen this in action, working with a number of clients who have turned around their culture (and…
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What makes a great mentor?
What makes a great mentor?
I have watched with interest both seasons of Apple TV+’s series ‘Ted Lasso’ and have appreciated the philosophies of leadership that are portrayed as well as the emotional highs and lows, and the odd laugh. For those of you who are unaware, it is the story of a US college football coach who is recruited to coach a British soccer / football team who are not doing well. He takes on the role with…
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