Apr 5, 2021
Digital Onboarding is the process of empowering your customers to digitally sign up with your company and access your services or products. Read our blog to know more.
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Digital Onboarding is the process of empowering your customers to digitally sign up with your company and access your services or products. Read our blog to know more.
"Imagine your customer is your best friend. Listen to their concerns, be a shoulder to lean on, and then shift the focus from what went wrong to how you can help make it right.”- Rachel Hogue, Customer Service Manager, Azazie.com.Read our blog to understand what #customer expects while #onboarding online.
Business resilience acted as a firm foundation or ‘launchpad’ for digital transformation for a lot of companies and made them future proof. The current business environment demands an integrated approach. To thrive for a better business resilience strategy, read the blog.
"Imagine your customer is your best friend. Listen to their concerns, be a shoulder to lean on, and then shift the focus from what went wrong to how you can help make it right.”- Rachel Hogue, Customer Service Manager, Azazie.com.Read our blog to understand what #customer expects while #onboarding online.
‘Multi-touch point methodology is a necessity to reach out to customers ' was an epiphany for a lot of organizations during this time of maintaining social distancing but there are still a lot of apprehensions around online onboarding and many unsolved challenges. Read our blog to find out the challenges faced by the companies while adopting online onboarding process.
Indonesia is amidst a digital transformation stage, with many digital businesses booming, especially in the finance sector. However, these efforts are being hindered by a rampant identity theft problem that the nation is facing.
M-Shwari is a mobile banking plus lending app from Kenya, a country of 48 million with a commercial bank penetration of 5 per 10,000 adults (compared to a global average of 12 per 10,000 adults). Founded in 2012, M-Shwari today has 40 million users in 5 African countries and has disbursed USD 40 Billion in credits. This blog discusses the top 5 takeaways from their success.