Quick Commerce: A new normal in the eCommerce industry
The competition is fierce in the market and any loose step might put you out of the race. With the pace with which technology is advancing and consumer behaviour is evolving, it is a must for the ordering and delivery businesses to move forward along with it.
Businesses, that depended upon offline sales, had to give up their traditional method during the pandemic and adopt online methods to survive in the market. Similarly, consumers are drifting away from the ecommerce platforms that deliver items in more than two to three days and order from the platforms that offer quick commerce. Under quick commerce, delivery is made possible in a day or even within half an hour.
Today, fast-paced technology has made 10-minute delivery a trend. Speed is now everything in the ecommerce industry. Businesses failing to deliver in the shortest possible time are disliked by the customers.
To achieve quick commerce, technology has backed ecommerce delivery software with powerful tools which include the following:
Automation: Helps businesses reduce repetitive manual work. Like automatically assigning the delivery agents to perform the delivery task.
Personalization: Help customers find the products to be ordered quickly with ease. It enhances their shopping experience and assists in quick delivery.