After working in corporate america doing Food service, retail, and customer support/service jobs for many years, and dealing with the subsequent burn out of working at those jobs for years on end and even working multiple jobs at once to be able to make ends meet, I have come to a realization. Burn out, or work induced depression is not a personal issue as most people say it is, but is deeply rooted in our society. Here are the things we can do to try and solve it.
Fight for a livable wage.
Rid ourselves of the 'service with a smile' or 'customers are always right' mentalities as it is toxic and demeaning.
Employees are humans
Universal health care
Tax the rich
Fight for more than 2 weeks PTO a year
Sick time needs to be a thing
Doctors notes should excuse you with no accrual of points or things related to that.
Appreciate your employees and allow them to take a small breather if needed to regulate their emotions.
Allow employees to hang up on customers
Teach customers to be self sufficient (I've only had to contact customer service twice in the past year).
Employees are usually your greatest asset to your business, so why would you not want to be ready to recruit new talent? You should not just focus on the recruitment process when you have a job opening. You should keep your eye out for talent when they come your way. Know how to find a
Employees are usually your greatest asset to your business, so why would you not want to be ready to recruit new talent?
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This is the truth! To all my social worker friends: we may get beat down, questioned, ridiculed, and more but we matter! Sometimes others forget just what we go through and deal with on a daily basis. I appreciate every one of you and am glad to call you part of my family! #socialwork #socialworker #itsnoteasy #mentalhealthmatters #employeesmatter