Progress not showing
Our apprentice has been working through the skills tests, and has completed satisfactorily a large proportion. However the progress bars are just not updating in the system, ans therefore it is difficult for him to see what he has achieved, and as an employee it now looks as though he is very behind schedule. Tjis is demotivating, but despite asking via his mentor for the issue to be resolved, it has not changed. This has been going on for several months now. What can be done please?
The learning progress bars on a learner’s ISP will only sign off when they’ve passed a summative assessment with a score of 70% or more. The summative assessments follow the practice skills questions, and it sounds like your learner is completing the practice skills but not the summatives. If it’s ICT your learner is taking, there aren’t summatives for every topic so the tutor would have to manually sign them off.