Entitlement to be an Asshat
Name of Contact: Diamond Starr Requested: Junk Removal Pickup Address: 155 Mulberry Lane NW Item Description: I am moving as of the first and can not take most of my stuff. Couch, dinning table, desk, children's toys, kitchen items, outdoor items, mattress (queen) ---------------------------
Your appointment is confirmed. Thank you for booking with our company. ---------------------------
I need a quote before an appointment --------------------------
No problem. Our guys will give you an exact price before they remove any of your items. --------------------------
Then no thanks. I can't wait until last minute for a price. I can't afford to waste time, or money like that. I'll just take it all to the dump ------------------------
Good Afternoon Diamond , As explained on our website, we cannot provide exact quotes without actually seeing the items. Furniture varies very much in size, as do kitchen items and outdoor items. It would not be fair to either customer or employee to give a quote based on a description, then need to change it because the person giving the quote had a totally different image in their head. Best wishes --------------------- It is also not fair to expect someone to book an appointment with no prices, especially someone with limited income, and items that are not ment for the dump. If I were to accept your appointment for the 1st, and you come in and quote an amount I can not afford then I am left with no ability to make alternative arrangements. ----------------------- Good afternoon, Giving final quotes on site is our company's policy. In the past we have found this is the way that works best for clients we have worked with. We are not for everyone, and that's okay. Sincerely ----------------------- That is fine. Like I said several email's ago; cancel the appointment and I will take it all to the dump. ___________________________________________________ Sigh. Our prices are listed very clearly on our website- we charge per cubic yard. How many cubic yards do YOU think a “couch, dining table, desk, children's toys, kitchen items, outdoor items, queen mattress” are? No idea because it’s a vague description? LOL Get mad because it’s MY fault and take it all to the dump yourself then!