#factandfeeling

[kstorrey]

Psychological Safety: Fact and Feeling Parts

"It can feel scary to voluntarily dive into the ocean of emotions. The water is murky and deep, and you have no idea of what lurks down there. Take heart!"

It’s important to know that every message has a fact and a feeling part. One must identify both parts in order to deal with a conflict effectively or to communicate clearly.

This is a Kathy Observation, not researched fact, but I’m pretty sure that you cannot create psychological safetyand strictly stick to facts all the time. We are humans, and humans have feelings. As leaders, we don’t have…

View On WordPress

[kstorrey]

Let’s Talk: Facts and Feelings

"If I’d been savvier, I would have figured out that it wasn’t the facts that she objected to."

Here is an important and life-altering piece of information: Every message and every situation have both a fact part and a feeling part. To communicate effectively, we must acknowledge both parts. I learned this lesson late in life, and it would have saved me some time and trouble if I’d known about it sooner.

For 20 years, I led volunteers as an Army spouse. In one group that met monthly, there…

View On WordPress