The most visitor-friendly thing a city's transit system can do
Transit agencies do themselves and their customers a favor when they don't make would-be passengers buy a new stored-fare card or install a new app.
LONDON My packing list for this short trip to the U.K. did not include any plastic cards with embedded electronics, because London was one of the earlier cities in the world to grasp that you can persuade people to take transit if you will just shut up and take their money right before they board instead of first asking them to buy a reloadable transit fare card. By “money” I mean the kind…
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