Managing Pandemic Disasters: A Resource-Based Analysis
Healthcare crises are well-known phenomena that occur and are highly disruptive. Consider, for example, Covid19 and other pandemics, wars, multi-casualty natural disasters, industrial disasters, etc. Healthcare systems in Brazil, Spain, Italy, and more around the world collapsed due to the lack of a clear methodology for handling such crises. Following a largescale value creation project with a large medical center we developed a resource-based methodology to cope with three healthcare crisis scenarios: “Peace”, “War” and “Tsunami”.
We identified three load/capacity scenarios for hospitals: “Peace”, “War” and “Tsunami”. The Peacetime scenario is the normal overload situation in a hospital. Figure 1 during “Peace” times, hospitals are usually 10%-20% short in resources. To overcome bottlenecks, managers apply evolutionary methods such as constraint management [1], the complete kit concept, etc. This is the normal condition in hospitals where there are fluctuations in supply and demand. Bottlenecks in this situation are typically medical crews: senior physicians and experienced nurses.
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