The reality is that we had outsourced these critical pieces of our company to people that weren’t up at night worrying about the business. That’s our job and that means we need to know these parts of our company inside and out rather than passing them off. So we learned each system and can operate them like technicians — which means we can pass things off amongst our team internally, save money, and get better results.
Steve Kamb, NerdFitness
















