Magnetic North - Discussion Guide / User Feedback from Second Guerrilla Test on my App
OBJECTIVES / KILLER QUESTIONS
1) Does the user understand all of the functions in the app?
2) Is the user satisfied with all of the services that the app provides in order to find what they need?
Discussion Guide
- present prototypes -
Can you notice any changes to the app since last time you saw it?
What are your opinions on the layout of the app?
Would you consider using this app?
Why?
What are your favourite and least favourite parts of the app?
Do you like the design of the map page?
Can you correctly navigate through these prototypes in order to find information on a specific location?
Are you likely to interact with other people when using an app like this?
Do you like the few digital versions I have made so far?
What do you think of the colour scheme?
USER FEEDBACK:
Jessie, aged 23:
Jessie said that she really liked the fact that the user is now able to add their own location to the app as she said it could really help to expand the application and users who rely on it would want to build it to make things easier for alike people. After showing her the logo and graphics which I designed, she said she really likes the colour scheme as it is calming, and the logo matches well with the app name. She correctly looked through my paper prototypes in order to find out how to add a comment based on a specific location.
Lewis, aged 22:
Lewis went straight to the library destination page to see the comments section as he suggested it last time, he said the button was in a good place under the ratings as it kind of comes under the same section/category of feedback. He said his favourite part was that the app can keep growing through user’s adding their own data and experiences, and he said something to improve on could maybe be allowing the users to have an avatar/username instead of having to have their details on show. He liked the colour scheme and simple layout and said that he wouldn’t want me to change anything about that part of the app.
Chris, aged 24:
Chris asked for a search option last time for the home/discover page and said that it’s much better now as he can search for somewhere he is planning to go to and find information on it before he leaves home. He liked the clearer ratings too as he said last time it wasn’t clear to him what they all meant. He liked the map page and the key for different kinds of locations, and he correctly said where he would tap whilst navigating through without much hesitation. He also liked the colour scheme and designs and said that it is nicer to see something more simplistic for an app which is made to keep people calm.
Female, aged 24:
This person last time said that they would like to be able to add friends on the app. I decided to not do this for privacy reasons as people on this app may not want to be seen/have their locations to be viewed. She said that she liked the comments section as you can still see what other people have fed back and experienced without having to see where they have been. She said she would use this app, and her favourite page was the map page because the locations are colour coded to make it a little easier to digest, and if she could change anything she said to maybe add some more colours to the design of the digital examples which I showed her.
Caitlin, aged 19:
Caitlin liked that I had changed the ratings section and said it’d be easier for her to view the rating of a place first, then add her own rating afterwards on another screen so that she doesn’t get confused. She told me that she likes the layout and that the toolbars are thin as it makes more screen space and looks less childish, she also said that she likes the bubble around the toolbar icons to indicate which page she is on and it fits with the theme of the app. She navigated through everything fine, talking through and noticing the back buttons too which weren’t there before. She said she likes what she can see of the digital designs so far!
Male, aged 20:
This person since last time said they had looked into augmented reality and said that they now thought that this feature was really cool and that they would prefer to use something as easy as that instead of nervously typing whilst being stood alone somewhere. He said he thinks that the design flows well and that the map page is nicely presented using similar colours which makes it easier to read and look at as it is simpler than google maps. He liked that he could read other people’s reviews, and said that the digital designs were nice and friendly looking.
Conclusion:
This feedback is much more positive than last time, and although I would like to keep improving and creating more pages for my app, due to the deadline of this project, it is now time to move onto creating all of the relevant pages for my full digital prototype. I can then test this once and see if the feedback on the digital version matches the good feedback I got here for my updated paper version.