Last month, I was invited to visit the Happikiddo store in Citta Mall. I do have a few favourite baby shops which I frequent and shops that end up on my favourite baby list are those that meet the following criteria:
Carry my favourite brands and products
Reasonably priced - even better if you can get a member’s discount
So, how does Happikiddo Citta Mall fare with regards to all 4 points mentioned above?
Generally, I’m an easy-to-please shopper. The first few things which caught my eye were that the store is big and brightly lit.
The store size is 4,200 square feet. To put that into perspective, that’s approximately the size of 3 standard condominium units
To top off that feeling of “looks like I’m gonna find something good here today”, the first few brands that were displayed at the store entrance are my favourite brands! Definitely appealing and inviting.
My favourite brands! And they carry Suavinex and GroVia too (not pictured here). I like Suavinex because their designs are hot - wait I mean haute and they carry latex products which Baby Dozer needs. And who can resist the cute Skip Hop prints?
So, what’s different about this store? Comprehensive, that’s what!
Shopping for Baby Dozer has recently become an even more enjoyable activity than shopping for myself. I realised, upon entering the store, that Hubs was going to have to pull out his Patience medication today. :P
Check out the products they have. From baby feeding…
…to baby and children’s clothes…
Little boys’ clothes are too cool, especially those hoody sweaters!
…to footwear, swimwear and toys, toys and toys including Hape, Fisher-Price, and …
…to baby accessories like the Grobag and baby hangers…
…oh sorry, wrong picture. I got too carried away with the Hape toys ever since Baby Dozer received a set of wooden blocks for his birthday! Hape toys are primarily made from wood or bamboo and they claim to use natural materials including water-based paints. When I was working overseas, I learnt that water-based paints are meant to be more environmentally-friendly and “natural”.
I wouldn’t mind getting one of these awesome photo frames as a Christmas present
But that’s not all. They carry car seats, strollers, baby cots and feeding chairs…
If you’re still not convinced with the store size and product range…
Vantage-point view of the store - what you see is less than half of the entire store!
How does Happikiddo Citta Mall fare in terms of customer service?
I am looking for a car seat for Baby Dozer so this was a very ideal moment to test out the customer service of Happikiddo. There wasn’t any one at the car seat section so I went to the cashier counter and asked if someone could assist me. Instantly, one of the Happikiddo staff walked me over to the car seat section and proceeded to give Hubs and me an introduction to the car seats that they carry. We were soon joined by yet another staff, who also helped us with our browsing.
That’s when we learnt that most local car seat brands do not have ISOFIX and that car seats equipped with ISOFIX are in the price range of MYR 1,000 and above. I was more than satisfied with the helpfulness of the staff and their willingness to explain.
Unfortunately, the store did not carry what I was looking for as they did not have many car seats with the ISOFIX feature. However, the sales assistants impressed me by going the extra mile - they promptly furnished me with the store contact details and said they if I had any particular brand in mind, I could contact them and they could see if they could bring the product in.
Finally, the all important question! How can I get discounts at this store? Customers can qualify for discounts if they are VIB members. Very Important Baby members! To sign up for VIB membership, you will need to spend MYR 250 in order to receive a one-year free membership. Members are entitled to a 5% discount on every purchase and…20% off during their birthday month!
Personally, I find a 20% discount pretty substantial especially when it comes to products like GroVia cloth diapers, of which I am a staunch fan. Read about why I like GroVia here.
Does Happikiddo Citta Mall make it into my list of favourite stores. You bet it does!
Happikiddo Citta Mall Address and Contact Details:
Lot No. F23-F25, 1st Floor,
Citta Ara Damansara
No.1, Jalan PJU 1A/48,
PJU 1A, Ara Damansara,
47301 Petaling Jaya.
Telephone Number: +603-7859 9330
Weelee and Veron are a husband and wife team with a passion and interest in photography. They can be contacted at [email protected].
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