#hhcahps

[wejcarrera]

this is a quote

They do further research on the contributing factors and present their findings to the physician in a collegial capacity with the intent of improving overall quality of care. Sandy Haig, Director of IT at Fidelity, said that the sharing of information accomplishes things such as setting better patient expectations prior to discharge from the hospital, which can also help to improve HHCAHPS scores.