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Introduction to Amadeus GDS

Introduction to Amadeus GDS Amadeus is a computer reservation system (or global distribution system, since it sells tickets for multiple airlines) owned by the Amadeus IT Group with headquarters in Madrid, Spain. The central database is located at Erding, Germany. In addition to airlines, the CRS is also used to book train travel, cruises, car rental, ferry reservations, and hotel rooms. Amadeus also provides New Generation departure control systems to airlines. The company is structured around two key related areas – its global distribution system and its IT Solutions business area.Amadeus Hotel Front Office generates text files for multiple use (for example: printing labels or creating mailings etc). Select guests according to a variety of criteria such as number of stays, turnover achieved, country, postal code area, segment code, birthday, age etc and aim your direct mail at the right segments easily. Amadeus Hotel Front Office generates text files for multiple use (for example: printing labels or creating mailings etc). Select guests according to a variety of criteria such as number of stays, turnover achieved, country, postal code area, segment code, birthday, age etc and aim your direct mail at the right segments easily. Table of Contents History of Amadeus 1987Air France, Iberia, Lufthansa and SAS agree to create a new global distribution system. As a result, Amadeus is born on 21 October 1987. Read the full article

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Front Office Accounting

Front office accounting system Creates and maintains an accurate accounting record for each guest or non guest account.Front office accounting system tracks financial transactions through the guest cycle.Front office accounting system ensures internal control over cash and non cash transactions.Front office accounting system records settlement for all goods and services provided. There are two types of accounts maintained by front office department with front office accounting system: Guest Account A guest account in front office accounting system is to record of financial transaction between a guest and the hotel. It is created when the guests guarantee their reservations or during registration. The front office usually seeks payment for charges during the departure and settlement stage of the guest cycle. Non-Guest Account A hotel may extend in-house charge privileges to local businesses or agencies as a means of promotion or to groups sponsoring meetings at the hotels. The front office creates non-guest accounts to track these transactions which may also be called house accounts or city accounts. FOLIOS Front office transactions are charted on account statements called folios. A folio is a statement of all transactions (debits and credits) affecting the balance of a single account. Read the full article

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Importance of PMS for Hotel Operations

The importance of a Property Management System in the Hotel industry The right property management system (PMS) is a key factor in hotel success. Having a system that makes frontdesk workflows easy, will create a seamless guest experience. With the abundance of new technology in the property management systems industry, there is no time like the present to upgrade your PMS. Guest’s first impression Upon arrival, a guest’s first impression is created as they walk through the doors and interact with the first point of contact, your front desk. A property management system should easily display arrivals for the day and have any important information about stay preferences attached to a guest’s booking. This will ensure you make a good and memorable first impression. Streamlined check in and checkout There is nothing more frustrating than waiting a long time to be checked in or out, these processes should be fast and easy to provide a seamless guest experience. Having streamlined and easy check in and checkout processes is important for both the guest experience and hotel efficiency. A property management system will help you perform these tasks with ease, increasing productivity and delivering that exceptional guest experience. Clear communication Having clear lines of communication between all departments of your property and with the guest is integral to a successful accommodation. Read the full article