seen from Türkiye
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seen from Türkiye
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No...I'm the night auditor...
Me: Good morning, Mr. Smith! (Around 3am)
Mr. Smith: Wow! Do you just live here or something?
Me: ha...ha...ha good one, sir. I do, actually. I live in the back office under a desk...
shut the fuck up and go back to bed.
Uggggg
My coworker is checking in a guest as I arrive to work. Apparently her address under her rewards account is wrong. I offer some assistance to her as I am the most knowledgable about the program. Guest: This address is wrong what the hell? Me: Hmm very odd. Are you sure this is your account? Maybe central reservations put in the wrong (guest name)? Guest: Impossible! I don't even know what this address is! Where did they get it? Me: I can't say? May I check it against your card? (She hands over her card and it matches.) This is your account. Guest: Well you just go ahead and change that for me. Me: I'm sorry, front desk agents can't change personal info for security reasons, you can contact the rewards team at this number and they can help you out. Guest: Ok can I do it online? Me: Certainly! Guest: Ok perfect. Yes that was our old address but I don't know how they got it! So... You didn't know what address it was but suddenly its your old address. Wtf lady. They got it when you signed up for the account. DUH.
Construction
Guest: Excuse me.
Me: Oh, hi. How can I help you?
Guest: All this dust worked up my asthma. Do something.
Me: Um okay, was your room on the second floor? We're renovating some of the bathrooms on that floor.
Guest: No, my room was on the fifth.
Me: ... so, you're talking about dust from the construction right?
Guest: Yeah, I went through the first floor and now I'm all sorts of stuffy.
Me: ... so you completely ignored the giant sign that told you not to enter? And you want me to do something about that? A quick question, was everything okay with your room?
Guest: Oh, the room was great. But this dust!
Me: ... unfortunately we put up signs for a reason and if you entered after ignoring it, there isn't a whole lot I can do.
Guest: So there's nothing?
Me: Besides apologizing for you entering and ignoring the signs? No. Um, I have some Kleenex.
