How to Develop Integrative Business Thinking
A 2007 study by the Center for Creative Leadership found that nearly 92 percent of surveyed executives believe the challenges their organizations face are more complex than they were five years ago. Businesses are constantly being challenged to do more with less and respond even more rapidly to changes in their industry and economy.
Complexity will not go away, but developing the skills needed for integrative thinking, as described by Roger Martin in The Opposing Mind (the ability to hold two conflicting ideas in creative tension), is one way to avoid marginalizing it. Integrative thinking is largely a tacit ability in the minds of people who have consciously or unconsciously not developed their opposite mindset.
How do we develop integrative thinking? First, we start by thinking about how we think. Martin writes, "When you refuse to take your thinking lightly, you are giving yourself the best opportunity to improve and fully use your paradoxical mind."
By taking a look at your personal knowledge system – how you know what you know – you can gain insight into your decision-making. Martin has defined three areas that will guide and inform each other as your experiences grow.
Attitude: how you see the world and interact with it; Your vision.
Tools: Integrative thinkers use creative thinking (asking what can happen), causal modeling (considering not only linear and unidirectional relationships, but also non-linear and multidimensional relationships), and what I have found useful - vigorous inquiries (non-argumentative, but focused questions looking for similarities).
Experience: Your attitude directly affects the type of experiences you have. Mastery develops from the structured repetition of a coherent type of experience. Along with originality, mastery will help you grow.
With an understanding of how these domains interact with each other, you can take an active role in shaping your personal knowledge system over time. Martin gives a good introduction in a short book to developing a mind that can tackle complex problems and find creative solutions that would otherwise be overlooked. It's worth your time.













