#isoqsltd

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D is for Document Control, E is for Efficiency, F is for Financial Reward

Document Control is ensuring that the most current version is in use by issuing a document with a reference and issue number so that the correct version of the document is used at all times.

By having a Quality Management system in place, this creates improved internal efficiencies as everyone is running to the standard in the work place, for example using the Document Control as listed above.

By having the ISO Management standards in place, in time, if your standard is proactively used should give you a form of financial reward. Would you like to save time in filling in Tender requests? Would you like to save time & money improving internal efficiencies? How about using ISO for your Marketing strategy, could it elevate you above your competitors?

[isoqsltd-blog]

Sign up to environmental updates!

Keep up to date with the latest information from the Environment Agency and sign up for the business environmental updates, the link is as follows: http://www.environment-agency.gov.uk/business/news/139117.aspx simply insert your details in the spaces on the right hand side of the page.

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Newly Created Partnership for Cyber Liability Insurance

With businesses reliant on data and vulnerable to accidental or malicious losses Cyber liability insurance should be an essential part of their risk management. Historically Cyber Insurance has been seen for just the ‘bigger’ companies; however with premiums from just £400, Cyber Liability Insurance is now affordable for SME’s through Worcester based Insurance Consultants Sutcliffe and Co.

Cyber liability insurance can cover:

Loss, damage or corruption of own data and third party data

Business interruption / Lost income

Forensic costs

Legal defence costs and financial penalties by regulators

Reputational & public relations costs

Cyber extortion

Notification costs and credit monitoring

We are pleased to confirm that ISO Quality Services has created a partnership with Sutcliffe and Co so that our clients who currently run to an ISO 27001 Information Security Management System will obtain a reduction on the cost of this Insurance (underwritten by AIG Insurance).

[isoqsltd-blog]

Sponsorship renewed for ‘Chamber Maximise Your Membership’ Events

We are pleased to confirm that ISO Quality Services will continue to sponsor all Birmingham Chamber’s ‘Maximise Your Membership’ events until March 2014.

“There is a great synergy working with Birmingham Chamber of Commerce and we are delighted to renew our sponsorship for these events for a third year” commented ISO Quality Services Director, Jennifer Appleton. “we enjoy the events and have subsequently worked with a number of members in helping them achieve ISO certification”.

Birmingham Chamber of Commerce Group Events Director, Henrik Court, said “we are very pleased to continue working with ISO Quality Services, they are a great team of people to work with and this association has proven to be mutually beneficial”.

ISO Quality Services has also extended its Event Partner agreement with the chamber, showing our further commitment to raising our profile in the West Midlands area.

If you interested to find out how Chamber membership can help your business contact the Birmingham Chamber on 0121 454 6171.

[isoqsltd-blog]

Covert recordings by employees

In the London Borough of Lewisham, an employee sought to rely on 39 hours of covert recordings, via the help of a Dictaphone in order to support her discrimination claim. She alleged that the employer’s notes of disciplinary and other meetings were either inaccurate or falsified.

Although the application to admit the evidence was refused because neither the original recordings nor the transcripts had been made available, the EAT confirmed that such recordings were not inadmissible simply because the way in which they had been obtained was distasteful.

So what should you do as an employer in this situation?

Clearly if an employer discovers that covert recoding is occurring, the matter should be immediately addressed.

Conduct such as this by an employee could be held to have destroyed the relationship of trust and confidence in itself and if an employee lies about making recordings, this could be used in relation to the employee’s credibility.

For more information on Employment Law or Health & Safety News visit B.I.G Business Services www.bigbusinessservices.com

[isoqsltd-blog]

A is for Audit; B is for British Standards; C is for Continual Improvement

Audit is a review (or a check) of the management system and its compulsory elements. It is a snapshot of the activities that a company undertakes that prove compliance to the standard at the time of the audit.

British Standards are the standards produced by BSI Group which is incorporated under a Royal Charter, the objective of which to set up standards of quality for goods and services, and prepare and promote the general adoption of British Standards and schedules in connection there with and from time to time to revise, alter and amend such standards and schedules as experience and circumstances require

Continual Improvement is an on-going effort to improve products, services or processes by the business.

[isoqsltd-blog]

ISO 9001 Update Announced

It has been announced that the ISO 9001:2008 will be updated in 2015. This will make integration with other ISO standards much easier. Stay tuned and we will keep you posted on more news when it becomes available.

[isoqsltd-blog]

ISO Certification and Standards by ISO Quality Services

New Partnership Announced

New Partnership between ISO Quality Services Limited and Sutcliffe & Co Insurance Consultants

We would like to announce and inform you of a new Partnership between ISO Quality Services Limited and Sutcliffe & Co Insurance Consultants.

Sutcliffe & Co are based in Worcester and specialise in arranging Insurance for business owners and private clients across the UK.

The company have recently started offering Cyber Liability Insurance, which is designed to cover modern day risks associated with electronic data, communications and information.  Most businesses are reliant on computers, software and electronic devices for processing and transmitting data.  Although this makes the day to day running of the business more efficient, it also makes you vulnerable to data breaches, distortion or loss, libel or slander, copyright, viruses, hacking, etc.  The source of the problem does not have to be external hackers or viruses; it could be your own staff accidentally losing or deliberately stealing data or equipment.

Cyber Liability Insurance can cover:

Loss, damage or corruption of own data and third party data

Business interruption / Lost income

Forensic costs

Legal defence costs and financial penalties by regulators

Reputational & public relations costs

Cyber extortion

Notification costs and credit monitoring

With businesses reliant on data and vulnerable to accidental or malicious losses Cyber liability insurance should be an essential part of their risk management.  Is it part of your risk management plan?

Historically Cyber Insurance has been seen for just the ‘bigger’ companies; however with premiums from just £400, Cyber Liability Insurance is now affordable for SME’s.

Underwritten by AIG Insurance, companies who currently run to an ISO 27001 Information Security Management System will obtain a reduction.

For further advice on Cyber Liability Insurance contact and to get in touch with Sutcliffe & Co, contact Jennifer Appleton at ISO Quality Services Ltd in the first instance – 01905 670303.