How to Build an Email List from Scratch (A Step-By-Step Guide)
5 Steps to Build Your Email List from Scratch
Get an Email Marketing Tool
Create an Offer You Can Exchange for Email Addresses
Build a Landing Page, Popup, or Sticky Bar to Collect Emails
Advertise Your Email-Gated Offer
Start Sending Regular Emails to Your List
Step 1. Get an Email Marketing Tool
Before you start building your list, you’re going to want to sign up for an email marketing tool like ActiveCampaign, Campaign Monitor, or Getresponse. These are some of the most popular pieces of software for not only building and
sending emails to your customers, but also collecting and organizing your email list. (Because trust me… you’re not gonna want to keep track of all this on an
Excel spreadsheet.) The initial costs for these tools are very low—and all of them offer free plans or trials that make it easy to get started.
Once you’ve chosen a tool, you’ll want to familiarize yourself with how it works. Each platform is slightly different, but some of the first steps you’ll want to take include…
Create Your First List(s) – You can organize the emails you collect into groups called “lists.” To start out, you may want to create a “Master” list where you can put all email addresses, a “Customers” list for people who have already bought from you, and a “Prospects” list for people who have shown interest but haven’t yet made a purchase.
Import Any Existing Contacts – If you already have some emails that you want to add to your new database, now would be the time to do so. You can set up your existing email contacts in a spreadsheet to import them all in one go. Remember, these are folks who need to have expressly agreed to receive emails from you per privacy laws.
Set Up Tags/Segments – As email addresses come in, you’ll be able to tag leads based on how they entered your database, and send segmented emails to more specific groups of customers or prospects. To start out, you may want to create tags for segments like “Landing Page Leads,” “Newsletter Sign-up Leads,” and other entry points so you know who signed up where.
Create an Email Template – These email marketing tools aren’t just for organizing your list—they’re also for sending emails. Get familiar with the different templates, and try designing and sending out a test email from your business.
Bonus! Unbounce integrates seamlessly with ActiveCampaign, Campaign Monitor, and Mailchimp. That means you’ll be able to set up lead-generation landing pages, popups, and sticky bars that automatically route visitor contact info into your email marketing software.
Step 2. Create an Offer You Can Exchange for Email Addresses
Now that you have a tool to collect email addresses, the next step—and possibly the most important part of this entire process—is to figure out how the heck to convince prospective customers to actually give you their emails.
The traditional approach here is to put some sort of “Subscribe” button on your website’s homepage or blog and ask visitors to enter their email address. But
have you ever actually filled one of those things out just… because? (No, thank you.) Most visitors skip over a form like that entirely because there’s no real compelling reason to give up your email address in the first place.
An email address is someone’s personal (and private) contact information. Most people aren’t just going to type it out onto any old website, all willy nilly like that. You’ve got to offer up something genuinely valuable in exchange.
That’s why it’s a good idea to take some time and brainstorm what your business can offer that’ll convince visitors to give up their email address first. Because getting the right strategy here will help you build an email list much faster later on.
If you’re wondering what most other marketers do, here are a few of the most common ways to get a visitor’s email address…
Offer a Coupon or Discount Code
For ecommerce, one of the easiest ways to get a shopper to give you their email address is to offer them a coupon or discount in exchange. This is the most
straightforward approach—but it’s also usually the most expensive. “Get $10 Off Your First Order” or “Get Free Shipping” can be powerfully persuasive for
visitors… you just need to make sure you factor those expenses into your cost-per-email-acquisition.
Offer a Free Tool or Resource
The other common way to build an email list fast (especially if you’re in SaaS) is to create a free resource and gate it with a form. The key here is that it has to be
something your audience would find useful that also aligns with your business expertise. So, for example, if you run an online pet store, you might create a free
guide all about “How to Choose the Perfect Leash for Your Pet.” Or if you run a hair salon, you might create a “How to Cut Your Hair at Home” guide for customers staying at home during the pandemic.
Run a Sweepstakes, Giveaway, or Contest
People love free stuff. There’s something about sweepstakes, giveaways, and contests that just appeal to our lizard brains. (“Why yes, I do want a chance to
win a lifetime supply of mayonnaise. Where do I sign up?”) You could even consider setting up ongoing sweepstakes like this one from Fat Stone Farm to collect customer emails on a weekly basis.
Set Up an Email Newsletter
I know I said earlier that people never sign up for newsletters “just because,” but they will sign up if you give them a compelling reason to. You can offer a
newsletter as a way for folks to hear about your latest products or curate content based on what might be important to them during COVID-19. (This strategy
works particularly well in B2B, where you can use a newsletter to share stories of how your other customers are navigating the crisis.)
Ultimately, it’s up to you to choose the approach that makes the most sense for your business. You may even want to test a combination of these two
approaches to build your list faster. For example, check out how this baby food brand brought in 14,000+ email subscribers in less than a year using both
coupons and a free guidebook. (You may also want to look into other creative ways to generate leads, such as free webinars, templates, quizzes, and online tools.)
( A word of caution—be careful with any emails you collect for purposes other than marketing (like when someone places an order on your website). With regulations like GDPR in place, you’ll want to obtain explicit consent from your visitors in order to send them promotional emails.)
Step 3. Build a Landing Page, Popup, or Sticky Bar to Collect Emails
Next, you’ll need to create a landing page or popup (or both!) to start collecting emails for your list. These will be the spots where you display your offer and ask customers to enter their contact information.
Landing pages are great if you have a juicy offer that needs some explanation (like a free resource).
Popups are perfect for short and to-the-point offers (like discounts or coupons).
Sticky bars are good for adding onto the top or bottom parts of your existing storefront or website for quick offers (again, think discounts, coupons, newsletters).
Creating a landing page or popup is pretty simple using Unbounce. (You don’t even have to get your hands dirty with HTML or CSS—which is super helpful if you’re not a developer like me.) Get started with one of our lead-generation templates and customize it using the drag-and-drop builder to match your brand and offer.
You’ll want to connect the form on your landing page or popup to your email marketing tool, and then test it out to make sure everything is hunky dory. Hit publish when it’s ready to go, and you’ll be ready to start building your list.
Step 4. Advertise Your Email-Gated Offer
Now, it’s just a matter of directing visitors towards your offer. There are a few different ways you can do this, depending on what type of offer you set up in the previous step…
Use
Popups and Sticky Bars
to Promote the Offer on Your Website
If you already have a lot of visitors coming to your website, you can set up a popup or sticky bar to get people’s attention and promote your offer. With
Unbounce, you can set these to show up (or slide down) on any high-traffic page of your website, including your homepage. Advanced targeting options let you
time ‘em so they only appear when you want them to—like when a visitor is exiting the page without purchasing anything, for example.
Post to Your Blog or Social Media Channels
Hey #ecomm #marketers! 👀 DYK that #landingpages can convert browsers into buyers at TWICE the rate of a product page? Start convertin’ like the best of ’em w/ the Ultimate Ecommerce Landing Page Lookbook ft. @klientboost, @boxycharm, @twillory, & more 👉 https://t.co/bcbX6kOgqQ pic.twitter.com/yl8OPhJZx4
If you already have an online audience on social media (or via a blog), you can use these channels to organically get the word out about your offer. This is a
great way to connect with your existing audience and turn social media followers into email subscribers so you can reach them more directly.
“But wait, why do I need the emails of people who already follow me on social media?” I hear you asking. The sad truth is you only reach a small portion of
your audience with organic posts on most social media platforms. (For example, according to research done by Hootsuite, the average reach of a Facebook post
is only 5.5%.) Getting directly into your prospect’s email (where open rates are typically above 20%) is far more valuable than relying on organic social impressions.
Set Up Paid Ads to Drive Traffic
If you don’t already have an online audience and you’re truly starting from scratch, you may want to try investing in some online ads. Lots of brands use
social ads on Facebook and Instagram to promote their free resources or discounts that get customers in the door. Think of this as an investment—once
you have a list of emails, you’ll be able to reach out to these customers directly (for free).
Step 5. Start Sending Regular Emails to Your List
Once the ball starts rolling, you should start seeing the email addresses come in from your offer. Don’t worry about waiting until you cross a certain threshold of
subscribers before you start sending emails to your list. Instead, build a personal relationship with those initial subscribers and get feedback from them on what
types of emails they would like to see from your brand. This will help you create an email strategy that resonates with your audience as it continues to grow.
It’s also a good idea to set up automatic email nurtures that go out to new subscribers and to begin scheduling promotional emails on a regular basis. If you’re consistent, your list is much more likely to be active and engaged.
Build Your Email List Faster with Unbounce
Once you have the email addresses for your customers (and prospective customers), you’ll be able to easily let ‘em know about your latest products for
sale, landing page promos, and store updates. Use the drag-and-drop builder in Unbounce to quickly create high-converting pages and popups that collect emails much faster.
Get started today by checking out some of our lead-generation templates.