Let Your Customers Raise a Service Request by Just Scanning the Camera
A CCTV camera stops working.
A solar inverter throws an error.
An EV charger suddenly goes offline.
The equipment can't tell you what's wrong—but what if it could at least tell you where it is?
Not by sending notifications or using expensive hardware.
Just with a QR code.
We've Been Scanning Everything Else
Think about your day. You scan QR codes to pay for coffee, check restaurant menus, join Wi-Fi networks, and even collect event tickets.
It's become second nature. So why does requesting service still begin with finding a phone number and explaining the same details over and over again?
One Scan Changes the Conversation
Picture a QR code attached to every installation.Instead of making a call, the customer scans it with their phone's camera.
A service request page opens instantly.
They describe the issue, upload a photo if they want, and hit Submit.
That's the entire process. No guessing which equipment they're talking about. No lengthy back-and-forth before the real work begins.
When Every Installation Has a Digital Identity
This is where location starts to matter.
MAPOG lets businesses assign a unique QR code to every installation on an interactive map. Every service request is automatically connected to the right asset, its location, and its service history.
Whether it's CCTV systems, solar panels, HVAC units, telecom equipment, or industrial machinery, your team knows exactly which installation needs attention the moment a request comes in.
Less searching. More solving.
Sometimes the Smallest Changes Make the Biggest Difference
Customers don't think about your service process. They simply want help without jumping through hoops. Replacing phone calls with a quick QR code scan might seem like a small change, but it removes friction from the very first interaction.
And when getting support becomes that simple, everyone wins—the customer, the technician, and the business behind it.













