Pull quote: "The Loon would be inclined to pick up the same tool that serves so well in so many other contexts: planning. What does the library need to know, collectively, in the next year? What skills should it collectively acquire? What problems is it trying to solve? What decisions is it trying to make, and what information would aid those decisions? What alternatives are causing hesitation? Brainstorm, whiteboard, 'who wants what?' “which conferences are best for finding this out?” Done."






