Discover Top Posts Tagged with #management trtaining

Bad Shop Days at Cargills

This article appeared in the Gripe Corner section of The Nation on Sunday September 2 2012

In the two years since I wrote this, things have got worse rather than better. The fundamental problem is that there is no “management” in the sense of awareness, supervision, monitoring towards the main objective of pleasing customers. To take our nearest branch as an example. There used to be a named…