What's the difference between AMO and UCRT? In what situations does Unity deploy one or the other?
AMOs (Agilely Mental Operatives) are a term used for any of Unity’s Ment field agents. They usually work either solo with an MIV (aka remote strategist), or in a small team. They have “facenames” that reflect how they fight:
K is Nox, because they prefer nighttime missions and blackouts.
One of the options for Sally is Delphi, because she predicts the future.
Gray’s facename, before he inherited the role of Fortitude, was Deflect. For deflecting bullets. (AMOs get to pick their own facenames, and Gray is not the most creative.)
UCRT (Unity’s Crisis Response Team) is a seven-member team filled with elite AMOs who have additional training to act as their own MIVs. They have more freedom in making calls during missions, and are sent to deal with the highest level Ments or any other crisis considered too dangerous for standard AMOs. UCRT takes on global missions, whereas most other AMO teams stay local.
AMOs usually need to have a Pollard Score 8 or above, and most UCRT members are 9s and 10s. UCRT members also take on face names and team roles that have been passed down (although not usually from father-to-son like John and Nick). These names reflect why they fight instead of how: Justice, Fortitude, Temperance, Hope, Equality, Peace, and Integrity.