#phone roulette

[rejectedcasenotes]

Client speaks slowly and haltingly in phone message, words interspersed with frequent linguistic fillers (e.g. “um”, “uh”).  Client then relays phone number with extremely rapid speech. SW forced to listen to message multiple times to retrieve phone number. 

[rejectedcasenotes]

Client leaves long message about specific assistance needed, declines to leave phone number