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Differential Diagnosis Differential Diagnosis Differential Diagnosis Differential Diagnosis Differential Matters because mismatched treatment is harmful

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Physical, Mental & Financial Assault on Doctors! - Part I

FINANCIAL ASSAULT - EMERGENCY SERVICES.

If a courier service charge some extra bucks for an urgent delivery, its ethical and deserving.

If a cable man charges extra money for fixing the TV on short notice for a desperate housewife who is about to miss her favourite TV show, he totally deserves the extra money or maybe even more from the housewife’s point of view and without a doubt, its ethical.

If a family lawyer is summoned urgently for a crucial matter, its totally deserving and ethical.

For any other professions, charging for emergency services, no matter how trivial they maybe, is completely ethical and deserving.

BUT.

For for a doctor, specifically in India, to charge extra money for emergency operation/ check up/ investigations etc. is absolutely unethical and undeserving. Patients in India think doctors must do their duty for the same amount or even no amount. Why? Just because they are a part of healthcare, a noble profession? Because people get so serious and touchy when it comes to healthcare? Because people are going to die in this profession and not any other profession? Or maybe they consider themselves as half doctors and keep thinking that doctors are meant only to drain them off their money? Or wait, maybe they think doctors are superhuman and don’t need to pay for stuffs and obviously don’t need to eat or sleep. So what if a doctor has come all the way from across town, giving up on his dinner, bowing out from sleeping, used Rs. 200 worth of his car petrol to treat a single patient at the hospital who would grumble and yell for having made to pay emergency charges for example, Rs. 400 or if he is a nut case, won’t pay the emergency charges at all and leave by paying the normal consultation charges for example, a sum of Rs. 300. Is it economical? I don’t think so. I have never heard flipkart or amazon deliver products for free if it doesn't meet their “minimum total order bill fee for free shipping” and why? Because its not economical for them. The same goes for doctors. Some of you might say but being a doctor one should not bother about economy and that the healthcare profession is not a business in its true sense. To all those of you, I have two words: GROW UP. Why is it any different from other businesses? Just because its a profession that gives treatment and relief to all your physical and mental pains? Its unethical? Really? Don’t doctors have a right to live life and enjoy its perks and luxury after immensely working hard, 24 hours a day? Think about it, with a cool, calm mind. Doctors deserve it equally or even more. And yes, it is undoubtedly ethical too because they are working extra and hence getting paid extra, so where are your ethics being violated?

Coming back to the nutcase who hadn't paid the emergency charges, if the doctor sues him for not paying him, the court judge will get all sympathetic for the patient, why? Of course, because he is the patient and was ill on that particular day and instead grant a verdict in favor of the patient along with a Rs. 1 crore fine on the doctor for having misbehaved with a patient. But its not the fault of our Indian jury, why? Because in India there is a certain mindset inbuilt in people right from their childhood that doctors are money snatchers and say anything because they never get any better taking their treatments and hence can be exploited. Now, some of you will say but that’s true, I never get better with what my doctor prescribes me. I’ll explain why that happens in my next blog - part II.

Till then I really hope the Indians who think paying extra charges to doctors is pointless, get over it and embrace the reality, i.e. Doctors are humans too. You cannot exploit a profession just because you call it “the noble profession”.

Also, to all those of you who think I am exaggerating stuffs, let me tell you, I feel like I have under exaggerated. I have spent my entire life living in a hospital, getting day to day updates about patient behaviour and seen such stuff happen in real life very, very often. By living in a hospital, I mean literally living in one, cause my dad is a resident doctor.

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