A PROMISE FULFILLED. Diagnosis: COLON CANCER I stared into those two words for what felt like hours. Then stared blankly into space. I WAS SHOCKED. It couldn't be possible. He's healthy and he didn't have family history of any form of cancer at all. “Akalain mo ba, Chari, na dito tayo nag uusap ngayon sa ospital. Dapat yung pinsan mo lang ang kukuha, pero andito tayo ngayon... inaayos mo ang claims ko.” One of the most heartbreaking lines, Napaiyak talaga ako. Totoo naman, wala naman talagang nag planong magkasakit. Back in May 2018, he reluctantly got his first insurance policy, a Sun Fit and Well Advantage plan. 10 months later, March 2019, he unusually experienced constipation. Several days with that particular discomfort, he sought medical consult. Then I got a message: Inquiring about the benefits of the Sun Fit and Well plan he got. I replied: "Yes po, definitely, if the particular illness is covered po. The company just needs some time to look through the policy since it falls within the 2 year contestability period." I've just celebrated my first anniversary with Sun Life as an advisor. Hindi ko akalain na as early as now, magprocess na ako para sa client ko— Things went by so quickly, I coordinated with them and hoped to make the process as seamless as possible. Two days after he got discharged, I filed the claims for Sun Fit and Well - Major Critical Illness Claim in April 2019. On September 27, Sun Life Claims Department gave me the news via email: 1. Major Critical Illness Claim - 1M APPROVED. 2. Hospital Income Benefit + Post Hospitalization Benefit + Home Recovery Benefit - 27,500 pesos approved. I personally handed the cheque to the client and his wife, they are grateful. Mahirap talaga ang may sakit at iniisip mo pa saan kukunin ang gastos. Iba pala talaga ang pakiramdam ng makatulong. One of the most defining moments so far in my career is to know that my service is of value. Before we part ways client said to me: "Malaking bagay na parang wala kaming ginastos sa ospital at may ganitong plan. Salamat Chari." #sunlifeadvisor #SunLifeIsReal #PrepareAhead #SicknessIsInevitable 📷 ctto #ctto Chari-Nelle https://www.instagram.com/p/B3cFmtbHpGhaCq5m4SUd5f29ztz84HDWaIgySY0/?igshid=1iq48bfxs3d8g